Glossary

 

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

 

A

Account
Everyone who uses Calendly to create and share events has an account. 

Account Settings
Detailed record and overview to manage your specific profile, settings, availability, and Users.

Activity Log
Admins can view a history of actions taken within accounts within their Calendly org.

Active Event Type
A meeting that is turned on and able to be scheduled.

Add-On
Additional paid feature(s) that Calendly offers to customers.

Admin
A person who manages the organization, including billing, integrations, and permissions.

Analytics
An overview of event data and user data, providing insight into how your team uses Calendly.

Application Programming Interface (API)
A set of rules that allow Calendly to communicate with other platforms.

API Key
A unique identifier used to authenticate a User, developer, or calling program to an API. You can use this to integrate with other software platforms or applications.

Attendee
A person who has attended a Calendly meeting.

Availability
Pre-defined time preferences for when you can be scheduled within.

Available
Free and able to meet at a particular time. See also free.

 

B

Billing cycle
The length of time between billing statements, referred to as “monthly” or “yearly" billing.

Book
The act of selecting a time to meet.

Booking route
The primary set of conditions that match visitors with destinations.

Branding
Customizations to your scheduling links with your logo, images, or brand colors (for embedded scheduling links).

Branding - Calendly
Calendly’s branding will be displayed on your scheduling page, notifications, and confirmations.

Buffer
Time added before or after meetings to avoid back-to-back scheduling.

Buffer - Troubleshooting Code
Appears when a date/time interferes with a buffer on a scheduled Calendly event.

Busy
No free times available due to other events or blocks on your calendar.

 

C

Calendar - Troubleshooting Code
Occurs when a date/time conflicts with a busy event in your connected calendar.

Calendar Connection
Personal or work calendars being checked to know your availability and provides the way of pushing scheduled events onto your calendar so that you can see them in the context of everything you have going on in your day.

Cancel
A request to end a paid subscription immediately rather than at the end of the subscription term.

Chat Support
Chat live with our Calendly Support team for assistance.

Co-Host
A Calendly User within the same Calendly org whose availability helps determine when a meeting can be scheduled.

Collect Payments
Set prices for your services to charge your Invitees before meeting with you.

Collective Event Type
Many-to-one meeting, with multiple Calendly Hosts and one Invitee.

Conditions
A set of logical statements applied to the content of a visitor's answers to questions.

Confirmation Page
The default confirmation when someone schedules a meeting.

Conflicts
When you can’t schedule a specific time because there is another event scheduled during that time slot.

Contraction
Changing from one paid plan to a lower paid plan.

 

D

Data Deletion
Permanently remove information about yourself, other Users or your Invitees.

Date specific hours

Update or add any available hours on specific dates that differ from your usual availability. See overrides.

Daymax - Troubleshooting Code
Occurs when the maximum number of meetings allowed have been scheduled.

Domain Control
Prevents the creation of new accounts without approval by the owner of the email domain, in order to standardize security protocols, billing invoices, and department procedures.

Double book
Allow more than one meeting to be booked at a time.

Downgrade
Changing from a paid plan to a free plan by turning off the auto-renewal that occurs either monthly or yearly.

Duration
The length of time a meeting/event is scheduled for.

 

E

Email Support
Email communication channel with Product Specialists to assist with any questions and provide assistance and resolutions.

Embed
Integrate/Place Calendly on your website to streamline scheduling, increase conversion rates, and offer a seamless customer experience to an external content into another website or page.

Event - Troubleshooting Code
Occurs when this exact event has been scheduled during that date & time.

Event Link
The scheduling page for a specific event type. See also scheduling link.

Event Type 
Setting up your meeting details that can be reused. Also known as ET.

Extensions
An app that is installed in your browser and can be accessed from any page, in order to keep users in their workflows and facilitate sharing their Calendly link swiftly.

 

F

No items.

 

G

General Data Protection Regulation (GDPR)
A regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).

Global IA
Refreshed sidebar and more intuitive event type and availability settings, you’ll be able to easily manage the meetings — whether with leads, customers, candidates, partners, or others — that are the lifeblood of your business.

Group - Troubleshooting Code
Appears when a Group event has reached its maximum number of attendees

Group event type
One-to-many meeting, with one Calendly Host and multiple Invitees.

Groups
A way to organize, manage, and report on your users. You can segment users based on department, location, job function, or your own preference.

Guest
People invited to an event, either by the Host of the event or other Invitees or Attendees.

 

H

Homepage
A dashboard that serves as a welcome mat for new users before transforming into a launchpad for returning users.

Holidays
Automatically removed from users availability based on their chosen country if it is toggled on.

Host
Person in charge and leading the meeting.

 

I

iCalendar
(iCal) Calendar viewer or display interface specific to Apple devices where a User can view other online calendars. *Not a calendar.

iCloud
Cloud service Apple uses.

Inactive Event Type
Not able to be scheduled by your Invitees; not enabled.

Instant Book
Schedule meetings on behalf of Invitees and teammates with the extension sidebar and is a quicker way for a Host to schedule meetings or follow ups.

Intake form
The questionnaire that matches visitors to destinations.

Integration
Boost productivity by using Calendly alongside other tools and services to automate your work.

Invitee
The person scheduling through your Calendly link.

Invitee questions

Collect more information about your invitees by collecting more information from them.

 

J

No items.

 

K

No items.

 

L

Landing page
The link that is shared that will show all of your active events and the scheduling links/pages for those events.

License
Number of paid accounts associated with your Calendly subscription.

Location
Where your meeting will take place, either virtually or in person.

Lock and Sync
Users cannot change these sections set by Owners or Admins so event types will be consistent across the board.

Login
Entering your email and password credentials to securely access your account.

Logo
You can add a logo to all of your Calendly scheduling pages. Logos appear in the top left corner of an event type page.

 

M

Managed event
Reusable event types that Admins can edit, lock, update, and assign to Users to help standardize meetings.

Managed workflow
A workflow that's controlled by an admin or owner, which they can assign to other people in their org.

Meeting
Get together with other people at the same time to collaborate, discuss, or share information.

Meeting poll
Combines both voting and scheduling to find the best time for everyone to meet.

Minimum Scheduling notice
Prevent last minute scheduling by controlling how far in advance someone needs to schedule.

Mutual availability
A quick way to see events on your calendar and see times when you're available when booking with another Calendly user's booking page.

 

N

No-show
Allows you to better manage and track if Invitees didn't attend a previously scheduled event.

NoCal - Troubleshooting Code
Occurs when Calendly is unable to connect to your calendar or a team members calendar.

Notifications
A message or alert via email or sms to provide updates before, during or after your meetings.

 

O

One-off meeting
Quick ways to schedule with someone without the need to build out an event type.

One-on-one event type
Meeting between a Calendly Host and an Invitee.

Organization
(Org.) The combination of Users' accounts that all belong to the same company.

Overlap - Troubleshooting Code
Occurs when a Calendly event overlaps with the date/time you are trying to book.

Override
Update or add any available hours on specific dates that differ from your usual availability. See date-specific hours.

Owner
The one person who has full control to manage an organization’s Calendly account, sees the Calendly billing info, and may also pay the organization’s Calendly bill.

 

P

Past- Troubleshooting Code
Appears when a date & time is in the past and can no longer be booked.

Pending events
Unbooked meetings that were created using a One-off meeting, Meeting poll, or Single-use link. These are links that you've sent to invitees, but your invitees have yet to book with them.

Permissions
Settings and rules that determines who and what can be edited.

Profile picture
The photo of you that’s displayed to invitees and included on emails to your invitees when they schedule a meeting with you.

 

Q

No items.

 

R

Range - Troubleshooting Code
Occurs when a day/time is outside of your event type date range.

Recurring meeting
A meeting that repeats multiple times.

Redirect
Send your Invitees to other websites or pages after scheduling with you.

Regular weekly hours
A user's default working hours.

Reminders
Send customized reminder notifications to your Invitees minutes, hours, or days before your event starts.

Renewal
Continuing your Calendly subscription when your billing cycle occurs.

Reserved - Troubleshooting Code
Occurs when a date/time is reserved for a One-off Meeting or poll

Round robin
A team event that is ultimately a one-on-one meeting that has rotating host to pool their availability and allows Calendly to cycle through who is assigned as the Host at the time of scheduling.

Routing
Using intake forms and form logic to direct Invitees to specific event types, people or other places.

Routing Forms
Direct visitors to specific event types, people or places based on their answers to questions you've asked.

Routing logic
The collective term for a set of conditions applied to a visitor's responses to questions that may guide them to a given destination (or screen them out of the booking process).

 

S

SAML
An advanced sign-in method used by large organizations to have one login for many applications.

Scheduled event
A meeting booked through Calendly that is upcoming.

Schedules
Availability settings for members (recurring and date specific hours) that are created once and can be applied to multiple event types.

Scheduling Link
The scheduling page for a specific event type, or all of your active event types.

Screening route
A set of conditions that, if matched, prevent visitors from scheduling meetings through the routing form.

Seat
Number of paid accounts associated with your Calendly subscription. See also license.

Secret event
Hidden event from your main scheduling page, and only available to Invitees with whom you share the event type's link directly.

Shared Event Type
Multi-User event type that lets Users collaborate without the need of an Admin.

Single sign-on (SSO)
Authentication method that allows you to use one set of credentials to login.

Single-use link
A link that does not allow for more than one scheduling after use. Once the event has occurred it can’t be scheduled again until you create another link.

System for Cross-domain Identity Management (SCIM)
Automatically add Users, update User data, deactivate Users, and remove Users from your Calendly organization.

 

T

Team
A group of people in an organization who share team event types and participate in the events created from those event types.

Team Events
Supervised and standardized event types that team members collaborate on.

Team Manager
A role with access to manage a set of team events or a team scheduling page, oftentimes for cross-departmental scheduling.

Team Member
A User added to a team event type and landing page.

Team Page
Personalized scheduling page for a team instead of individual scheduling pages.

Time slot
Times available for an invitee to schedule a meeting, used when referencing one-off meetings, a time slot is the same length as the duration of an event.

Timeline
Keep track of the order and timing of automated workflows activities that happen around your meetings in a visual timeline. The timeline shows you when a new meeting is scheduled, the invitee who scheduled it, and the time the workflow ran for that event.

Too Soon - Troubleshooting Code
Occurs when a date/time falls outside of the minimum scheduling notice restriction

Trial
Two-week free trial of our Teams subscription plan.

U

Unavailable
Outside of your normally available hours and there are no free times available to be scheduled.

Unfair - Troubleshooting Code
Occurs when the Round Robin Event Type is set to equal distribution and only available team members for this date/time have too many meetings.

Upgrade
Paying and moving to a higher plan with more features and benefits.

Urchin tracking module (UTM) parameters
Customized links will allow you to see what sources in your campaign are driving the most scheduling traffic.

User
People who use Calendly, but don’t need to edit anything on behalf of others and are managed by an Admin or Owner.

 

V

Variables
Information pulled in dynamically that will autofill based on the event, Host, and Invitee.

Video Conferencing
Meet with your Invitees via video and audio by automatically generating meeting location details when someone schedules with you.

Visitor
A person who is sent and engages with a routing form.

 

W

Webhooks
Receive real-time Calendly meeting data at a specified URL, when an event is scheduled or canceled.

Weekly hours
The hours you set during which you’re available and people can schedule meetings with you

Workflows
Automate communications or notifications that you need to go out before or after your event.

Working hours
The name of the first schedule created during Calendly member onboarding.

 

X

No items.

 

Y

No items.

 

Z

No items.