Adjust seats, change plans, and view subscription details from the Billing page in the Admin Center with this quick guide to Calendly billing.
What happens after your trial
Note
New Calendly users start with a free two-week trial of the Teams plan. After that, you’ll move to the Free plan automatically.
No action is needed to move from the Teams trial to a free plan.
Once the trial ends, paid features like adding users or creating Workflows will be turned off.
To keep using those features, you can upgrade your plan anytime. Or, you can stick with the Free plan—no charge.
Want to delete your account and remove all your data? Follow these steps.
Billing words to know
- Organization: Your Calendly account. If you’re on the Free plan, it’s just you. If you invite others, they become part of your organization.
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Seat: Also called a license. It represents one spot for a person in your organization. You’re billed for the number of seats, whether they’re filled or not.
- Example: If you have 10 seats and 6 users, 4 seats are still available.
- User: Someone who joins your organization and takes a seat. Users can schedule events, create links, and have different roles.
- Upgrade: Move to a higher plan (e.g., from Free to Teams).
- Downgrade: Move to a lower plan (e.g., from Teams to Free).
How you're charged
Calendly offers monthly and yearly plans. Your plan renews at the end of each billing cycle. You can change your plan or seat count anytime.
- Upgrades and added seats take effect right away.
- Downgrades and removed seats start at the end of your current billing cycle.
If you're on a Teams annual plan, you’ll get a discount when you have over 30 seats. You can add seats or upgrade your plan from the Billing page. A clear cost breakdown will appear before you confirm changes.
Need help with invoice billing? Reach out to your Customer Success Manager or contact support.
Seat Charges
You pay for every seat, even if it’s not filled.
- Example: If you have 5 seats and only 4 users, you’ll still pay for 5.
Want to manage seats and users? Check out this article.