I'm unavailable when I should be free
You can use our Availability Diagnostic Mode to determine why your unavailable time slots are blocked. There are two common reasons you may appear unavailable on Calendly when you should be free:
- Your calendar may already have a "busy" event at that time
- A setting within your event type may be blocking your availability
To get started, view your live scheduling page. Click the drop-down arrow next to your profile name and turn Availability Diagnostic Mode "ON." Select a day to see each unavailable time slot and the reason it's blocked. Rest assured that your invitees will never see the reasons you're unavailable.
|Label||Why the time slot is unavailable|
|PAST||This time slot is in the past and can no longer be booked|
|DAYMAX||A daily limit has been set for this event type, and the limit has been reached|
|GROUP||This group event has reached its maximum number of attendees|
|TOOSOON||This time slot is outside of the event type's minimum scheduling notice|
|RANGE||This time slot is outside of the date range that has been set for this event type|
|EVENT||Someone has already scheduled this type of event during this time slot|
|OVERLAP||This time slot overlaps with another Calendly event that has been scheduled|
You or your team members have a buffer setting that blocks this time slot
Team members' names and conflicting buffer settings listed
This time slot overlaps with a busy event in your connected calendar or one of your team members'
Team members with "busy" calendar events listed
Calendly is unable to connect to your calendar or one of your team members'
Team members whose calendars aren't connected listed
|UNFAIR||Only applies to round robin event types set to optimize for equal distribution
The only available team members have received too many meetings. This time slot will become available again when events are scheduled with other users and the distribution of meetings becomes equal.
Current distribution of meetings per team member listed
When events in your calendar are set to "busy," Calendly assumes you're unavailable at those times and prevents new events from being scheduled. Changing an event's status from "busy" to "available" will allow new events to be scheduled during this time: