Calendly supports SAML single sign-on (SSO) for user authentication and SCIM for user provisioning.
After you turn on SSO, you can use SCIM to automatically add, update, deactivate, or remove users in your Calendly organization. SCIM helps you manage users directly from your identity provider (IdP), so onboarding and offboarding is easier at scale.
What you can do with SCIM
From your identity provider, you can:
- Add a user
- Update a user's name and email
- Remove a user
- Add a user to a group
- Remove a user from a group
Supported identity providers
Calendly supports any identity provider that uses SCIM 2.0. We’ve tested and documented steps for:
For other identity providers, follow the steps in this article.
Before you begin
- Typically, an IT admin is the best person to set up SCIM. You'll need to be on the Enterprise plan and be a Calendly owner or admin.
- Make sure SSO is enabled before setting up SCIM.
- Check that you have enough available seats in Calendly. If all seats are full, provisioning will fail and your IdP will show an error.
- Check the Users page to see the number of users and available seats listed at the top.
- To add more seats, follow the steps in this article.
- Enabling SCIM doesn’t affect calendar or integration connections. Users can still manage these in their own accounts.
After you provision a user
Accept the Calendly invite
After you add a user with SCIM, Calendly sends them an invite. They need to accept the invite and sign in using SSO. Once they do, they’ll take one of your open seats.
If the user didn’t get the invite, email us at idpsupport@calendly.com. Be sure to mention if they’re a new employee.
Assign Managed Events and groups
Calendly gives each new user a default event type. To assign other event types, use Managed Events. You can also group users by department during provisioning.
Managing members
Making changes to a user
- Update the name: Change it in your IdP. Calendly will sync the change automatically.
- Update the email: Change it in your IdP. The user must verify the new address from their inbox before the update appears in Calendly.
- Update the role: Go to the Users page in Calendly and make the change.
- Update the group: Change it in your IdP. Calendly will sync the update automatically.
Removing users
When SCIM is enabled, users can only be removed through your IdP.
Your IdP may send one of two actions to Calendly:
- Deactivate: The user loses access to Calendly, including login and scheduling. You can reactivate them later.
- Delete: The user is permanently removed from your organization. This action cannot be undone. If the user had a previous Calendly account, they'll regain access as a free, solo user.