Notetaker overview

Note

Notetaker is being gradually rolled out to eligible users. Join the waitlist.

Notetaker provides AI-generated summaries, transcripts, and action items for your recorded meetings. Shareable via email, link, or downloadable TXT file, Notetaker recaps help you stay organized and follow up quickly. 

For example, you can:

  • Share recap videos, snippets, or meeting notes—with optional password protection
  • Use Search Q&A to get quick answers from your meeting transcript
  • Enable recap templates tailored to your industry
  • Export transcripts as TXT files to streamline documentation

See a sample recap.

Get Notetaker.

Before you begin

  • Notetaker works with Zoom and Google Meet, even if you're not the host or the meeting isn’t scheduled through Calendly.
  • Recaps aren’t created for meetings shorter than 4 minutes or those without audio.

What to expect when Notetaker joins your meetings

  • If you're the host: Notetaker joins your Zoom or Google Meet at the scheduled time, asks for recording consent, and starts recording once admitted or confirmed. It appears as a meeting participant on the call.
  • If you're not the host: Notetaker still joins on your behalf, but the host must approve the recording and choose to admit or deny it. You'll be notified if the meeting is being recorded. Notetaker will appear as a meeting participant.

Learn more about what happens when Notetaker joins your meetings.

Set up Notetaker

Step 1 – Enable Notetaker

  1. Go to Account Settings > Notetaker settings
  2. Select Get Calendly Notetaker for free
  3. Select Next

Step 2 – Which meetings should Notetaker join?

By default, Notetaker records all Zoom and Google Meet meetings from your connected calendar.

You can manage these settings at any time:

  • Toggle on/off All meetings scheduled with Calendly
    • Use the dropdown to pick specific event types
  • Toggle on/off All meetings scheduled on connected calendars
    • You can always remove Notetaker from a meeting
  • Toggle on/off Only meetings with external invitees
    • Note: External invitees have a different email domain than you

When you’re done, select Finish setup.

Ready to learn more about Notetaker?

Add Notetaker to your meetings

Notetaker records Zoom or Google Meet meetings on your connected calendar. It includes meetings scheduled through Calendly and events on the calendar where new Calendly events are added.

On your Meetings page, upcoming and in-progress meetings with two or more attendees will display a Notetaker toggle on the righthand side.

Toggle (Switch).png

You can manage your default recording rules at any time from the Notetaker settings page in your Account Settings. 

To add Notetaker to a meeting:

  1. Go to your Meetings page.
  2. Locate an Upcoming or In Progress Google Meet or Zoom meeting that you want to add Notetaker to.
  3. On the right side, use the toggle to switch Notetaker on.

Note

You can also add Notetaker from the Chrome extension or the Calendly mobile app

To add Notetaker:

  • In the Chrome extension: Open the extension and go to the Meetings section, then select the three-dots-icon.png three dots next to your meeting and Add Notetaker.
  • In the mobile app: Open the app and go to your Meetings page, then select your meeting. In the top right corner, toggle Notetaker on.

Frequently asked questions

How is my data stored?
Calendly stores user and invitee data in secure U.S. data centers run by Google and Amazon Web Services (AWS). Learn more.

Recaps will stay available for as long as your account exists. They won’t be affected by your subscription status or account activity.
Is my data used to train AI?
No. We don’t use customer data to train or fine-tune our models. Instead, we use prompt engineering on meeting transcripts. These transcripts are not memorized and help us improve recap quality.
Is Calendly HIPAA compliant?
Calendly isn't designed to collect Protected Health Information (PHI). You may not need a HIPAA-compliant tool, please check with your legal team to confirm.
Can I delete a recap or its data?
Yes. Meeting owners can delete individual recaps. Admins can delete all Notetaker data for the organization. Learn more.
How can I share a recap?

You can share recaps by:

  • Sending an email directly from Calendly
  • Copying a link to the recap video
  • Exporting the transcript as a TXT file

Learn more.

How can I download a recap video? 

Download a recap video:

  1. Go to the Recaps page.
  2. Select the recap you want to view.
  3. At the bottom left of the video, select the Size=24px.jpg Download icon.
How many recaps can I create?
At this time, you can create unlimited recaps each month.
What language is Notetaker available in?
Currently, Notetaker is only available in English.
Who can approve the Notetaker, and what if the host doesn’t join?
Only the Meeting Host or an assigned Alternative Host can approve. The bot joins and waits up to 30 minutes for approval. It does not record while waiting.

If no one approves in 30 minutes, the bot leaves. No recap is created, and the Meetings page shows “The host did not allow Notetaker to record this meeting.” when hovering over "No recap available".

If an assigned Alternative Host joins, they can approve and recording starts as normal.
Can I disable Notetaker for my whole organization?

Note: This feature is currently in development and available to a limited group of small organizations. We’re gradually rolling it out to more users as we continue to improve it.

If Notetaker is available for your organization, yes. Owners and admins can disable Notetaker for the entire organization.

To learn how, follow the steps in How to remove Notetaker from meetings.

Can Notetaker automatically start recording future Zoom meetings?

No. The meeting host must approve Notetaker in every new Zoom meeting.

You may see a “Remember this choice” option in Zoom. This only works for the meeting you are in. It does not apply to future meetings.

The “Remember” box helps if the host needs to approve more than one Notetaker to record a single meeting. It stops extra pop-ups in that session only.

For each new Zoom meeting, the host must approve the Notetaker again. There is no setting that lets it record all future meetings automatically.

Troubleshooting

Host Attendee

As the meeting host:

Notetaker didn't join my meeting

Check your account and permissions

  • Make sure you’re signed in to the same Zoom or Google account that’s connected to Calendly.
  • If you’re using Zoom, check these settings:
    • Go to Zoom Settings > Recording.
    • Turn on Record to computer files.
    • Allow external participants to request recording.

Check your Notetaker setup

  • For Calendly-scheduled meetings: Open your Notetaker settings and confirm the event type is included in your recording rules.
  • For meetings from your connected calendar: On your Meetings page, make sure the Notetaker was turned on for that meeting before the meeting started. You can only add Notetaker to meetings with two or more attendees, including the host.

Check the meeting location

  • Make sure the location on your Meetings page matches the link where the meeting took place.

Notetaker joined but didn’t provide a recap

  • When Notetaker joins, be sure to allow recording.
  • Make sure you’re signed in to the same Zoom or Google account that’s connected to Calendly.
  • If using Zoom, check these settings:
    • Zoom Settings > Recording.
    • Turn on Record to computer files.
    • Allow external participants to request recording.

Want to learn more? 

See the Notetaker article collection.