Meeting Recaps overview

Meeting Recaps provide meeting summaries, transcripts, and action items with Calendly Notetaker. Share full or partial details via email, link, or TXT export.

For example, you can:

  • Share recap videos, video snippets, or meeting notes with optional password protection for secure access.

  • Use smart tools like Search Q&A and Vertical-Specific Summaries to quickly find key details and industry-specific insights.

  • Export transcripts as TXT files for streamlined documentation.

Before you begin

It’s encouraged you enable the Notetaker for your meetings.

  • Owners and admins can choose who can enable or disable the Notetaker on their account.

  • The Notetaker can record meetings on Zoom and Google Meet, whether they are scheduled from Calendly or your Google calendar.

Features

Search Q&A

You can type a question related to the meeting transcript into the recap search bar, and the Notetaker will generate a relevant answer with suggested follow-up questions.

Example

Search Q&A example.png

You need a paid plan to access Search Q&A. If you're on a free plan, attempting to use Q&A will prompt you to upgrade your plan.

Vertical-Specific Summaries

Vertical-Specific Summaries are tailored meeting summaries designed for specific industries.

Default
Provides concise summaries in 3-5 sentences, highlights key action items, and prioritizes importance while ignoring small talk.
Sales (MEDDIC)

For sales calls that follow this structure:

  • Metrics: State potential value or measurable benefits of the solution.
  • Economic Buyer: Identify key decision-makers and their roles.
  • Decision Process: Outline procurement steps, stakeholders, and deadlines.
  • Decision Criteria: Define goals, desired outcomes, and ROI evaluation factors.
  • Identify Pain: Highlight challenges, issues, or workarounds currently used.
  • Champion: Identify someone who can advocate for the solution; include their role.
Sales (BANT)

For sales calls that follow this structure:

  • Budget: Outline total budget, spending limits, financial resources, and seat count (if applicable).
  • Authority: Identify key decision-makers, their roles, and procurement processes.
  • Needs: Highlight challenges, goals, current workarounds, desired outcomes, and ROI criteria.
  • Timing: Provide timelines for approvals, budget deadlines, and onboarding/training.
Recruiting

For screening calls to evaluate a candidate's qualifications, experience, and interest in the role and company. Focused on key skills and fit.

If you’re on a paid plan, you can freely switch templates. Free plans display only the default template, and attempts to switch templates will prompt you to upgrade your account.

Video player

Use the controls on the video player to adjust speed, volume, screen size and more. Left to right, the video player controls include:

  • Create snippet

  • Share recap

  • Restart

  • Forward/backward by 10 seconds

  • Play/pause

  • Playback speed adjustment (1x)

  • Volume control

  • Full-screen mode

Getting started with meeting recaps

Ready to get started with meeting recaps? These Help Center articles walk you through the steps.

FAQs

How can I share my recaps?

You can share recaps via email directly from Calendly, copy a link to a recap video, or export the transcript as TXT. For more information, see How to share meeting recaps.

What happens if I input an irrelevant or unsupported question in the recap page search bar?

Calendly Notetaker will respond: “Notetaker can only answer questions related to this meeting,” and suggest follow-up questions.

What happens if I don’t speak during the meeting or the meeting is too short?

A recap will not be generated if the meeting has no significant audio content (less than 4 minutes).

Can I delete a recap?

Yes, meeting owners can delete individual recaps. Deleted recaps will no longer appear on the Recaps page. Organization owners and admins can delete all Calendly Notetaker data for their organization. 

For more information, see How to delete a meeting recap.

What should I do if there are issues loading my recaps?

If you see an error, confirm if your meeting was recorded in your Recaps page and check your Calendly Notetaker recording permissions in your Account settings.

Keep in mind that meetings less than 4 minutes, meetings with no audio, and meetings where no one attended will not generate a recap. 

If the issue continues, please see our Calendly Notetaker troubleshooting resources, or contact support.

Troubleshooting

Calendly Notetaker not joining your meetings, or joining and not generating a recap? Take a look at our resources for troubleshooting the Calendly Notetaker.

Want to learn more? 

See the Meeting Recaps article collection.