How to delete your account

Note

If you are a new Calendly user, you are given a two week trial of our Teams plan. At the end of this trial, you will Automatically be downgraded to our free plan. No action is needed to move from the Teams trial to a free plan

If you're thinking about cancelling your Calendly subscription, there are three options you can take:

  1. Change to a different subscription plan: At the end of your billing cycle, we'll downgrade your subscription to the plan of your choice (e.g., teams to standard). You'll retain access to your current plan's features until the downgrade date. This action can be undone.
  2. Cancel your paid subscription: At the end of your billing cycle, we'll downgrade your subscription to Calendly's free plan. You won’t be billed anymore, but you can continue scheduling meetings. This action can be undone. 
  3. Delete your account and subscription: This option permanently deletes your account and all associated information. You will no longer be billed. Deleting your account and subscription cannot be undone.

How to delete your account 

Use this procedure to delete your Calendly account and all information related to it. Deleting your account cannot be undone. To keep your information to continue using Calendly later, downgrade your account instead. 

    1. In Calendly, select Account, then select Account Settings.
    2. From the Profile page, scroll down and select Delete Account.
    3. You will have three options to choose from in order to delete your account:
      • Transfer ownership and delete my account: Before you can delete your account, you must transfer ownership to another team member so they can manage the organization. All users are selectable for ownership.
      • Keep my account and leave organization: If you don’t want to delete your account, you can transfer ownership and leave the organization.
      • Delete my account and disband the organization: If you don’t want to transfer ownership, you can delete your account and disband the organization.
    4. If you selected to transfer ownership or leave the organization, choose a user to become the new owner.
    5. Choose a reason for deleting your account from the drop-down menu.
    6. Select Delete.

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