Marking no-shows in Workflows

 

What are no-shows?

Calendly’s “no-show” feature allows hosts to mark whether or not an invitee attended a previously scheduled event. When combined with our reconfirmation Workflow, you can now track an invitee’s engagement before and after your event.

How to use Calendly’s no-show function

  1. Select the Scheduled Events tab.
  2. Go to your Past events, and click on the Details button for your chosen event.Screen_Shot_2021-07-16_at_11.32.07_AM.png
  3. Click the Mark as no-show button next to an invitee.Screen_Shot_2021-07-16_at_11.31.11_AM.png
  4. Confirm your decision.

The invitee will now have a red icon labelling them as a no-show to your scheduled event.

Screen_Shot_2021-07-16_at_11.21.52_AM.png

Anyone marked as a no-show will not receive scheduled post-meeting Workflows (e.g. a 'thank you' follow up) (because they did not attend.)


Additional notes

  • In addition to Workflows, the no-show status will also work with an event type's email follow-ups.
  • The No Show button only will be visible for events that have passed the originally scheduled "start time."
  • The no-show status is included in a Scheduled Events CSV export.
  • Hosts can undo a no-show if they change their mind.
  • This option is also available for group events, where each invitee can be marked as a 'no-show' separately.
kmnoshow4
Was this article helpful?
14 out of 17 found this helpful