Use Workflows to send emails directly from your Gmail or Outlook account. Use your own email address instead of the default notifications@calendly.com to make your messages more personal. Recipients can reply to your Workflows, and you'll see responses in your inbox. This feature is only available for personal event types.
Before you begin
- You can only send Workflow emails from one connected email account (Gmail or Outlook). If both are connected, Calendly will default to sending from notifications@calendly.com.
- Workflow messages will appear in your Sent folder.
- You can also review the Timeline on the Meetings page in Calendly to confirm when the email was sent.
Integrate your Gmail or Outlook account
- Go to the Integrations page and select Gmail for Workflows.
- Select Connect Gmail.
- Accept the permissions requested. The “Send email on your behalf” permission must be enabled for the integration to work.
You’ll need a web-based Office 365 or Outlook.com account to use this feature. Exchange accounts and the Outlook Plug-in are not supported.
Calendly will always send Workflow emails from your primary Outlook email address. Aliases aren’t supported at this time.
- Go to the Integrations page and select Outlook for Workflows.
- Select Connect Microsoft Outlook.
- Accept the permissions requested to complete the setup.
After integrating your Gmail or Outlook account
Once you've connected your email account, apply it to your Workflows. When creating or editing a Workflow, go to the email action settings. Under What email address should this email be sent from?, select your Gmail or Outlook account.
Moving forward, all new emails sent through Workflows will come from your email address.