Manage your billing in the Admin center: adjust seats, upgrade/downgrade plans, and review subscription details. Learn about Calendly billing.
What happens after your trial period
Note
If you are a new Calendly user, you are given a free two week trial of our Teams plan. At the end of this trial, you will be Automatically downgraded to our free plan.
No action is needed to move from the Teams trial to a free plan.
Any paid features, such as adding users or creating Workflows, will be disabled after the trial ends.
You can upgrade at any time to regain access to these features or cancel your subscription by downgrading to the free plan.
To permanently delete your Calendly account and remove all data, follow the instructions here.
Billing words to know
- Organization: Refers to your Calendly account. If you're on a free plan, your organization is just your account. If you add others to Calendly, they'll join your organization.
- Seat: Also known as a license, seats represent the number of people who can join your organization. For example, if you have 10 seats and 6 are occupied, 4 more people can join. Your account is charged based on the number of seats, not active users.
- User: A person who joins your organization and occupies a seat. Users can schedule events, create links, and have different roles in your organization.
- Upgrade: Moving to a higher account tier (e.g., from Free to Teams).
- Downgrade: Moving to a lower account tier (e.g., from Teams to Free).
How you are charged for Calendly
Calendly offers both monthly and yearly payment options. Your plan renews automatically at the end of each period, and you can change your plan or the number of seats anytime.
Plan upgrades and seat additions take affect immediately, while plan downgrades and seat removals take affect at the end of your current billing period.
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Seat Charges:
Calendly charges for all seats on your account, even if they’re not being used. For example, if you have 5 seats and 4 active users, you’ll pay for all 5, whether they’re filled or not.- To manage users and seats, check out this article.
- Teams on yearly plans get discounted prices as the team grows. Once you have more than 30 seats, the price per user goes down. You can add seats or upgrade your plan from the Billing page, where you’ll see a clear cost breakdown before making changes.
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Upgrading or adding Seats:
If you add seats or upgrade your plan, the extra cost is applied immediately to your current billing period. -
Removing or Downgrading Seats:
If you remove seats or downgrade, these changes will show on your next bill.
If all your seats are full and you need to add another user, you’ll need to either remove a user or buy more seats. For invoice billing, contact your customer success representative or email billing@calendly.com for assistance.