How invitees can opt out of text messages your workflows send them

Invitees can opt out of, opt back in to, or get general help about the text messages that your workflows send them by using one of the standard responses below.

  • To opt out of text messages, reply STOP.
    Note: You will not be notified if your invitee has opted out of texts messages.

  • To opt back in to text messages, reply START.
    Note: Invitees must respond to the same number for text messages they originally opted out of. If they reply to a different number, then they will not be re-enrolled into text messages.

  • To get information from Twilio on text messaging, reply HELP.