Google Calendar's new policy to combat spam affects all scheduling tools, including Calendly. Calendar events are automatically added only if you've interacted with the invitee before. First-time invitees will need to confirm their booking by clicking a link in their email.
How to change this setting in a Google account
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- Click Settings on the top right hand side of your Google calendar.
- Under General, select Event Settings.
- Under Add invitations to my calendar, select From everyone.
- You can click on the "I know the sender" button when presented
- Once you have done this, you will need to click Yes on the event invitation to ensure it is added to your Google calendar.
Additional recommendations
Below are a few other recommendations to keep your meetings visible to your invitees:
- For Standard, Teams & Enterprise users, we recommend setting up email reminders and SMS messages within workflows. This can help you get ahead of low attendance or no-shows for your scheduled meetings.
- For other users, you can link the Google support steps to your booking page confirmation page. Using a custom link labeled "For Google Calendar Users", your invitees can easily be redirected to the steps to change their default settings.
- From your Event types page, open the event type you wish to edit.
- Select More options at the bottom of the editor.
- Expand the Confirmation page section.
- Select + Add new link.
- Enter the link and link name.
- Select Save changes.