To help institutions stay compliant, Calendly offers a feature to deactivate all SMS sending for your organization. This is done by Calendly, not within your app.
Once enabled, no SMS messages will be sent, even if reminders or workflows are already set up. This is common in the financial industry.
Disabling SMS functionality
If you are interested in having SMS functionality disabled for your organization, please contact your Calendly customer success manager.
User experience once SMS functionality is disabled
Once SMS messaging has been disabled, users will either no long see SMS features, or see messaging informing users of the deactivation. Below are some examples of a SMS-disabled Calendly application.
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The “Phone numbers” tab is removed from Account Settings |
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| Existing Workflows with SMS actions | |
| Creating new Workflows |
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| Reminders and notifications |
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