Calendly cookie management and banner

Calendly uses cookies to improve your experience with Calendly. As of January 2022, we’ve made improvements to how Calendly protects you and your users' privacy: 

1) You can manage your cookie settings

Users and invitees can now manage how Calendly uses their data and cookie preferences in accordance with country and local regulations. As a user or invitee, you have the right to reject all cookies.

To set your cookie preferences:

  • As a Calendly user, you can adjust your cookie settings from your Account Settings by selecting Cookie Settings.
  • As an invitee, you can adjust your cookie settings under Cookie Settings at the bottom of the booking page.

Note that opting out is done at the individual user-level, and you cannot opt out on behalf of other users. In addition, there is no way to globally "disable" cookies at the organization level.

2) Your booking page will display a cookie banner

Cookie_banner.png

Image 1. Cookie banner on desktop and mobile

Invitees on your Calendly booking page will see a cookie banner, "We respect your personal privacy."

NOTE: You cannot hide the cookie banner on your booking page or modify the message. However, you can hide the cookie banner when embedding Calendly on your website.

3) Your Calendly embed will display a cookie banner 

If you have Calendly embedded on your website, the cookie banner will show by default within the frame of the page that Calendly loads. Without making any changes to your website, the banner keeps you compliant with privacy regulations worldwide (GDPR, CCPA, etc.) when users visit your page and interact with the Calendly widget.

Hiding the cookie banner in your Calendly embed

Calendly does provide the option for you to hide the cookie banner as a configurable property when embedding your Calendly booking page on your website (see steps below). However, by hiding the banner, your site takes responsibility in managing customer preferences to remain compliant with global privacy regulations. When Calendly is embedded, and the banner is hidden, Calendly will still use cookies. Therefore, our recommendation is to prevent Calendly from loading unless users have opted into performance cookies.

How to hide the cookie banner on your existing embed code:

  1. If you've already embedded Calendly on your website, access your Calendly embed code from the HTML editor on your site.
  2. In your embed code, add the following parameter to your Calendly link: hide_gdpr_banner=1

The final code will look something like this:

<div class="calendly-inline-widget" data-url="https://calendly.com/YOUR_EVENT?hide_gdpr_banner=1" style="min-width:320px;height:630px;"></div><script type="text/javascript" src="https://assets.calendly.com/assets/external/widget.js"></script>

How to hide the cookie banner when creating new embed code for your site:

Follow the steps in Embedding Calendly on your site. Make sure to select Hide Cookie Banner before copying the code.

New_hide_cookie_banner.png

Image 2. Hide Cookie Banner option when embedding Calendly