Managed events overview

Managed Events are reusable event types that admins can edit, lock, update, and assign to users to help standardize meetings. They also provide admins more control over your organization’s scheduling experience.

managed event type.png

For example, you can:

  • Assign event types from one place
  • Onboard users faster, and prevent duplicate event setup
  • Lock your event type settings (Teams and Enterprise only)
  • Automatically push updates to assigned events (Teams and Enterprise only)

Before you begin

  • Owners and admins can create, edit, and assign Managed Events for all users.
  • Group admins can edit and assign Managed Events for their group members.

Best practices

Meetings that are ideal for managed events include demo calls, advising sessions, and candidate screenings.

For an owner/admin:

  • Owners and admins on our Teams and Enterprise plans can allow or disable editing by assignees for each section. 
    • The locking functionality acts as both a lock and sync functionality. If a section is not locked, any updates you make will not sync to the assigned user. 
    • If you decide to lock and update a section after a user updates it, your changes will override any updates made when the section was unlocked.
  • The Location does not lock, allowing users to edit this section and choose which location works best for them.
    • We recommend leaving the Location section of the event empty. Calendly will prompt the user to enter their preferred options.

For a user:

  • You'll know an event type is a Managed Event by the Admin managed icon at the top of the event type card on your Event types home page.
    Admin managed icon .png
  • You can manage the permissions of your Managed Events. See How to edit event type permissions.

Setting up Managed Events

Ready to set up Managed Events? These Help Center articles walk you through the steps.

Troubleshooting

Why aren't my updates syncing to my assignees?

If you're on our Teams and Enterprise plans, verify that the Allow editing by assignees setting in that section is turned off.

On the Professional plan, you can un-assign and reassign a Managed Event to push updates out to assignees. This will also clear any customizations the assignee has made to their version of the Managed Event. 

Why are my assignees able to edit Managed Events?

This ability to lock changes is available on our Teams and Enterprise plans. Admins should verify that the Allow editing by assignees setting in that section is turned off. For more information, check out this article.