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AI at Calendly

Calendly uses AI to help you save time and get more value from every meeting. Our AI features reduce manual steps and make it easier to take action—before and after meetings.

With AI at Calendly, you can:

  • Turn meeting conversations into clear notes, summaries, and action items
  • Get quick answers about your events, availability, and scheduling activity
  • Use natural language to ask questions and take action in Calendly
  • Reduce time spent searching for event details or updating schedules
  • Stay organized with accurate, easy-to-share meeting insights

Some products that use AI at Calendly include:

  • Notetaker – Automatically records, summarizes, and highlights key moments from meetings
  • AI Assistant – Lets you use conversational prompts to discover meeting, contact, and recap details across Calendly

This page gives an overview of how AI works at Calendly and explains how we protect your data and keep your information private and secure.

Frequently asked questions

Does Calendly sell my data or use it to train AI models?
No. Calendly does not sell customer data or use it to train AI models.
How does Calendly keep my data secure?
Calendly securely stores AI-related logs to improve accuracy and your overall experience. These logs follow Calendly's security policies and are protected with strict access controls. Access is limited to authorized personnel who require it to support or improve the product.
How does Calendly use AI models?
Calendly uses AI to make your work easier and more intuitive. When you use AI-powered features, AI providers receive only the minimum data needed for that feature to work.

Calendly currently uses large language models (LLMs) from OpenAI and may add other vetted providers over time. All providers must follow strict rules on how long data can be stored and how it can be used.
Can third-party AI providers use my data to train their models?
No. Calendly does not allow any third-party AI provider to use your data to train their models.
What data can AI features access?
The data an AI feature can access depends on the feature.
  • Calendly Notetaker uses meeting recordings and transcripts to create summaries. In some cases, it may also access your calendar to identify attendees and match speakers to the transcript.
  • Calendly AI Assistant reviews your data in the Calendly app to give accurate answers and take actions based on your request.
Do any of Calendly’s sub-processors use AI to support Calendly’s products?

Yes.

Similar to other cloud software companies, Calendly works with trusted sub-processors to run and support its service. Some of them use AI in their own systems.

For example, Calendly runs on Google Cloud. Google uses AI to help manage its cloud systems, data, and security.

This AI supports the tools that power Calendly. It does not change how your scheduling data is handled.

Are users able to opt out of Calendly AI features?
Calendly does not provide an opt out for its AI features. Instead, in most cases, users have the option to determine whether they want to use an AI feature.
Are there best practices for using AI features?
Yes. AI can make mistakes, so always review AI-generated content before using or sharing it.
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