How to report unwanted or fraudulent bookings

We want to make sure every meeting you have is successful. If you're experiencing problems with unwanted scheduled meetings, email spam, or any of the activities listed below, you can report them to Calendly directly.

Examples of suspicious activity include:

• Spam
  • Someone is sending spam or unsolicited emails through their Calendly account.
• Suspicious/unrecognized links
  • Someone is using their Calendly account to send emails that contain phishing or malicious links, or place suspicious links on their Calendly booking page.
• Illegal activity
  • Someone is promoting hate, violence, or fraudulent/illegal activities.
• Impersonation
  • Someone is using a false identity on their Calendly account to deceive others or achieve personal gain.

The Report Abuse form

From our help center, you can access our Report Abuse page, which allows you to send all the appropriate information to Calendly.

• Use the Report Abuse button to open our reporting form, follow the prompts, and report as much information as possible.
• Forward abusive emails to trust@calendly.com.

Our team will then review your report and take appropriate action. If we need more information, someone may reach out to you.

To report unwanted bookings from the Calendly app

When someone schedules a meeting with you, you have the option to reschedule, cancel, and/or report the meeting in Calendly. We’ll use your report to learn more about unwanted bookings and how to prevent them so that you can feel secure using Calendly to book your meetings.

1. On your Calendly Home page, select Meetings.

2. Locate the meeting you would like to report.

3. On the right side of the meeting, select Details.

4. Select Report this event on the left side.

5. Select the reason you are reporting the meeting. Reasons include:

   • I don’t know this person

   • I know this person but don’t want to meet

   • It’s something else

6. (Optional) Give a brief description of the situation. We'll use this information to help come up with future solutions for preventing fraudulent bookings.

7. Select Report Event. Doing so will automatically cancel the reported meeting and remove it from your scheduled meetings.

8. Select OK.

When a booking is reported, it is automatically canceled and your availability will be open to take a new meeting at the canceled time slot. The invitee of the meeting will receive a cancellation notice. Reporting a booking will not affect the person being reported. This means, their account will continue to be active.

Tips to avoid any additional unwanted or fraudulent bookings

• Set a limit for how far into the future an invitee can book a meeting with you by setting your availability date range. This allows you to keep an eye on your immediate meetings to ensure no unwanted bookings appear on your calendar.

• For private meetings, consider hiding the event type from your landing page or creating single-use links to share with invitees for one-time meetings.

• Be careful with how you share your link. If you have your link in an email signature, consider deleting it before you send an email with people you would not want to book a meeting with you.