How to report unwanted or fraudulent bookings

We want to make sure every event you have is successful. If you're experiencing problems with unwanted scheduled events or email spam, you can report it to let us know. When someone schedules an event with you, you have the option to reschedule, cancel, and/or report the event in Calendly. We’ll use your report to learn more about unwanted bookings and how to prevent them so that you can feel secure using Calendly to book your meetings.

To report unwanted events:

  1. On your Calendly Home page, select Scheduled Events.

  2. Locate the event you would like to report.

  3. On the right side of the event, select Details.

  4. Select Report this event on the left side.

  5. Select the reason you are reporting the event. Reasons include:

    • I don’t know this person

    • I know this person but don’t want to meet

    • It’s something else

  6. (Optional) Give a brief description of the situation. We'll use this information to help come up with future solutions for preventing fraudulent bookings.

  7. Select Report Event. Doing so will automatically cancel the reported event and remove it from your scheduled events.

  8. Select OK.

When an event is reported, it is automatically canceled and your availability will be open to take a new meeting at the canceled time slot. The invitee of the event will receive a cancellation notice. Reporting an event will not affect the person being reported. This means, their account will continue to be active.

To avoid any additional unwanted or fraudulent bookings:

See also:

Setting up availability
Managing advanced availability rules
Make an event type secret
Sharing your scheduling link

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