Calendly uses sub-processors to assist with the provision of our services to our customers.
These sub-processors may process customer data. The identity, processing activity, contact
information, and processing location of each sub-processor is listed in the table below.
NOTE: This list is updated as sub-processors are added or removed. If you would like to be notified when updates to this list occur, please sign up here.
Calendly Sub-processors
| Sub-processor Name | Processing Activities | Data Protection Officer Contact Details | Locations of Data Center(s) |
|---|---|---|---|
| Ada | User support chat management | legal@ada.support | USA, Canada |
| Aiven | Infrastructure | privacy@aiven.io | USA |
| Amazon Web Services | Infrastructure | aws-EU-privacy@amazon.com | USA |
| Assembled | User support management | privacy@assembled.com | USA |
| Cloudflare | Content Delivery Network (CDN) and Distributed Denial of Service (DDoS) mitigation | legal@cloudflare.com | USA |
| Datadog | Infrastructure performance monitoring and business Analytics | privacy@datadoghq.com | USA |
| E-HAWK | Malicious actor detection and prevention | support@ehawk.net | USA, Netherlands |
| Elasticsearch | In-app search services | dpo@elastic.co | USA |
| Infrastructure and analytics | Web Intake Form: https://support.google.com/cloud/contact/dpo |
USA | |
| Hex | Product related data analysis and visualization | legal@hex.tech | USA |
| Hyperdoc (a.k.a. Recall.ai) | Processes audio/video recording for Calendly Notetaker |
hello@recall.ai DPO: david@recall.ai |
USA |
| Intercom | Customer support enablement | legal@intercom.io | USA |
| Loris.ai | Customer support tool | privacy@loris.ai | USA |
| Monte Carlo | Data quality observability | privacy@montecarlodata.com | USA |
| OpenAI | AI features, Notetaker meeting summaries, SMS compliance | privacy@openai.com | USA |
| Pendo | Product experience tool | gdpr@pendo.io | USA |
| Redis | Manages in-memory data storage and caching services | privacy@redis.com | USA, Israel |
| Sprig | Customer feedback tool | security@sprig.com | USA |
| Tableau | Data analytics and visualization | privacy@salesforce.com | USA |
| Temporal Technologies | Supports background workflows to sync Gmail metadata for contact email threads | privacy@temporal.io | USA |
| Twilio | SMS provider and domain-based message authentication, reporting and conformance | privacy@twilio.com | USA |
| Upscope | Interactive screen sharing for customer support assistance | legal@upscope.com | USA, UK |
| Zendesk | Customer service communication tool | privacy@zendesk.com | USA |