Calendly sub-processors (GDPR, CCPA)

Calendly uses sub-processors to assist with the provision of our services to our customers.
These sub-processors may process customer data. The identity, processing activity, contact
information, and processing location of each sub-processor is listed in the table below.

NOTE: This list is updated as sup-processors are added or removed. If you would like to be notified when updates to this list occur, please sign up here.

Last updated April 2024

Calendly sub-processors

Sub-Processor Name

Permitted

Sub-Processor Activities

Data Protection Officer Contact Details Address Processing Location(s)
Ada Customer support tool

privacy@ada.support

314-371 Front St. W, Toronto, Ontario, Canada

USA. Canada
Airbrake Developer tool privacy@airbrake.io

98 San Jacinto Blvd, Suite 1300

Austin, TX 78701

USA
Aiven Infrastructure privacy@aiven.io

Antinkatu 1, 6th Floor,

00100 Helsinki, Finland

USA
Amazon Web Services Infrastructure aws-EU-privacy@amazon.com

410 Terry Avenue North,

Seattle, WA

USA
CloudFlare Infrastructure privacyquestions@cloudflare.com

101 Townsend St. San Francisco, CA 94107

USA
Datadog, Inc.

Developer tool and

logging

gdpr@datadoghq.com

620 8th Avenue, Floor 45,

New York, NY 10018

USA
E-HAWK LLC

Malicious actor detection

tools

support@ehawk.net

174 5TH Ave Saratoga

Springs, NY, 12866-3704

USA and The

Netherlands

Elasticsearch In-app search services dpo@elastic.co

800 West El Camino Real Suite 350

Mountain View, California

94040

USA
Google

Analytics, internal collaboration, and

infrastructure

Web Intake Form: https://support. google.com/cloud/contact/dpo

1600 Amphitheatre Parkway, Mountain View,

CA, 94043

USA
Loris.ai

Customer support tool

privacy@loris.ai

156 5th Ave Ste 533, New York City, New York, 10010, United States

USA
OpenAI Product features such as automated scheduling and SMS compliance Privacy@openai.com

3180 18th St., San Francisco, CA, 94110

USA
Pendo Product Experience Tool gdpr@pendo.io

301 Hillsborough St, Suite 1900, Raleigh,

North Carolina, 276031

USA
Portkey AI output analytics and management support@portkey.ai

108 W. 13th Street, Suite 100
Wilmington County of New Castle Delaware 19801

USA
Sprig  Customer feedback tool security@sprig.com 140 2nd Street 4th floor San Francisco, CA 94105 USA
Twillio External communication privacy@twilio.com

375 Beale Street, Suite 300

San Francisco, CA 94105

USA
Upscope Interactive screen sharing for customer support assistance legal@upscope.com

2 Sheraton Street, London, England W1F 8BH, GB

US, UK
Zendesk

External communication and

customer service tool

privacy@zendesk.com 989 Market St San Francisco, CA 94103 USA

 

Prelude sub-processors

Sub-Processor Name

Permitted

Sub-Processor Activities

Data Protection Officer

Contact Details

Address Processing Location(s)
Amazon Web Services Infrastructure aws-EU-privacy@amazon.com 410 Terry Avenue North, Seattle, WA US
Intercom Support CRM https://preferences.intercom.com/privacy 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA US
Sentry Service Monitoring compliance@sentry.io 45 Fremont Street, 8th Floor, San Francisco, CA 94105 US
Datadog (Sqreen) Security Monitoring gdpr@datadoghq.com 620 8th Avenue, Floor 45, New York, NY 10018 US
Zapier Integrations privacy@zapier.com 548 Market St. #62411, San Francisco, CA 94104-5401 US
Calendly Business Operations privacy@calendly.com

Calendly LLC

115 E. Main Street, Suite A1B

Buford, GA 30518

US