Connecting Calendly with Microsoft Exchange calendars

When you sign up for Calendly with an Exchange email address, Calendly tries to automatically connect your Exchange calendar. If it's unable to connect, see If Calendly can't connect to your Exchange server for instructions. 

We automatically check the calendar you connect with Calendly for times when you're available. When someone schedules a time to meet with you, we add information about that event to the calendar you choose. 

Note: if you designate a block of time on your Exchange calendar as "Working Elsewhere", it appears as "busy" in Outlook but as "not busy"

• in Outlook on the Web, and
• on your Calendly scheduling page 

Requirements:

• You can connect Calendly with Exchange versions 2013, 2016, and 2019
• Calendly can connect with only one Exchange calendar

IN THIS ARTICLE:

• To connect an Exchange calendar to Calendly after initial setup
• To specify which calendar Calendly checks for conflicts
• To change the calendar Calendly adds events to
• If Calendly can't connect to your Exchange server

To connect an Exchange calendar to Calendly after initial setup

1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
2. Next to Exchange Calendar, click Connect.    
   
   
3. Enter your Exchange email address and password.
   Calendly will try to automatically detect your Exchange Server.
   
   
   If you don't know your server information, ask your IT department or check your Outlook settings:
   • (iPhone)  In Settings, select Accounts, then Exchange.
   • (Mac)  Select Preferences, then Accounts.
   • (Windows) Select File, then Account settings.
   
   
4. Click Connect.
   See the confirmation message appear at the top of the screen.
   
   
   
   

To specify which calendar Calendly checks for conflicts

1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
2. In the Check for conflicts section, click Edit, and select one or more calendars.
3. Click Update.
   
   

To change the calendar Calendly adds events to

1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
2. In the Add to calendar section, click Edit.
3. Select the calendar you want to want to add scheduled events to.
4. To have Calendly change or delete events that are changed from that calendar, check the box below Sync cancellations. 
5. Click Update.

If Calendly can't connect to your Exchange server

If Calendly can't automatically connect to your Exchange server, enter your Exchange server:

• name
• domain
• username
  
  

If you need your Exchange server information, ask your IT department or check your Outlook settings:

• (iPhone)  In Settings, select Accounts, then Exchange.
• (Mac)  Select Preferences, then Accounts.
• (Windows)  Select File, then Account settings.