Once you connect your Exchange calendar, Calendly will auto-check for busy times and add new events as they are scheduled.
Requirements:
- Calendly supports Exchange versions 2013, 2016, and 2019.
In this article:
- How to connect an Exchange calendar to Calendly after initial setup
- How to specify which calendar Calendly checks for conflicts
- How to change the calendar Calendly adds events to
- What to do if Calendly can't connect to your Exchange server
- Working elsewhere status
How to connect an Exchange calendar to Calendly
- At the top right side of any Calendly page, select Accounts, then Calendar Connections.
- Next to Exchange Calendar, select Connect.
- Enter your Exchange email address and password.
Calendly will try to automatically detect your Exchange Server.
If you don't know your server information, ask your IT department or check your Outlook settings:- (iPhone) In Settings, select Accounts, then Exchange.
- (Mac) Select Preferences, then Accounts.
- (Windows) Select File, then Account settings.
- Select Connect.
See the confirmation message appear at the top of the screen.
How to specify which calendar Calendly checks for conflicts
Note: Calendly can only check your primary Exchange calendar for conflicts. Calendly cannot check sub-calendars or shared calendars on your Exchange calendar.
- At the top right side of any Calendly page, select Accounts, then Calendar Connections.
- In the Check for conflicts section, select Edit, and select a calendar.
- Select Update.
How to change the calendar Calendly adds events to
- At the top right side of any Calendly page, select Accounts, then Calendar Connections.
- In the Add to calendar section, select Edit.
- Select the calendar you want to add events to.
- Select Update.
What to do if Calendly can't connect to your Exchange server
If Calendly can't automatically connect to your Exchange server, enter your Exchange server:
- name
- domain
- username
If you need your Exchange server information, ask your IT department or check your Outlook settings:
- (iPhone) In Settings, select Accounts, then Exchange.
- (Mac) Select Preferences, then Accounts.
- (Windows) Select File, then Account settings.
Working elsewhere status
On your Exchange Calendar, if your event status is set to Working elsewhere, Calendly will read you as available.
The "Working elsewhere" status is only available on Outlook on the Web. If you view a "Working elsewhere" event on Outlook for desktop, the event status will show as busy, but Calendly will still read you as available from the Exchange server.
