Connecting Calendly with Microsoft Exchange calendars

We automatically check the calendar you connect with Calendly for times when you're available. When someone schedules a time to meet with you, we add information about that event to the calendar you choose. 

When you sign up for Calendly with an Exchange email address, Calendly tries to automatically connect your Exchange calendar. If it's unable to connect, see If Calendly can't connect to your Exchange server for instructions.  

Note: if you designate a block of time on your Exchange calendar as "Working Elsewhere", it appears as "busy" in Outlook but as "not busy"

  • in Outlook on the Web, and
  • on your Calendly scheduling page 

Requirements:

  • To connect with Calendly, you need Exchange versions 2013, 2016, or 2019 
  • To connect and check multiple Exchange calendars for conflicts, they must be your primary Exchange calendars. Calendly does not check sub-calendars for conflicts.

IN THIS ARTICLE:

 

How to connect an Exchange calendar to Calendly after initial setup

  1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
  2. Next to Exchange Calendar, click Connect.    
    mceclip0.png
  3. Enter your Exchange email address and password.
    Calendly will try to automatically detect your Exchange Server.

    ExchangeServerIfo_18NOV2019.png
    If you don't know your server information, ask your IT department or check your Outlook settings:
    • (iPhone)  In Settings, select Accounts, then Exchange.
    • (Mac)  Select Preferences, then Accounts.
    • (Windows) Select File, then Account settings.

  4. Click Connect.
    See the confirmation message appear at the top of the screen.

    mceclip5.png

How to specify which calendar Calendly checks for conflicts

  1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
  2. In the Check for conflicts section, click Edit, and select one or more calendars.
  3. Click Update.

    calendarConnections_18NOV2019.png

How to change the calendar Calendly adds events to

  1. At the top right side of any Calendly page, select Accounts, then Calendar Connections.
  2. In the Add to calendar section, click Edit.
  3. Select the calendar you want to want to add scheduled events to.
  4. To have Calendly change or delete events that are changed from that calendar, check the box below Sync cancellations. 
  5. Click Update.

 

What to do if Calendly can't connect to your Exchange server

If Calendly can't automatically connect to your Exchange server, enter your Exchange server:

  • name
  • domain
  • username

    ExchangeServerIfo_18NOV2019.png

If you need your Exchange server information, ask your IT department or check your Outlook settings:

  • (iPhone)  In Settings, select Accounts, then Exchange.
  • (Mac)  Select Preferences, then Accounts.
  • (Windows)  Select File, then Account settings. 

 

 

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