Calendly has built-in spam protections to help prevent unwanted bookings. For added security, you can require email verification on your event types. This ensures that invitees have access to the email address they enter, helping reduce spam and confirming the use of valid email accounts.
This can be useful if you share your booking links on a website, social media, or in an email blast. This feature is available for all event types, including admin-managed event types.
What invitees experience
- The invitee chooses a time, answers any questions, and selects Schedule Event.
- A verification step appears, and a 6-digit code is sent to the email they entered on the booking page.
- The invitee enters the code on the booking page to verify their email.
Once verified, the booking is confirmed, and they see the confirmation page. If the invitee does not complete verification, the event is not booked.
Manage email verification from Account settings
- Select your profile picture, then go to All settings > Security.
- Select the checkbox next to each event type that you want to change email verification.
- Select Enable Verification to turn it on, or Disable Verification to turn it off.
The page will refresh and show your updated settings.
Manage email verification from the Admin center
- Go to the Admin center.
- Select Security > Booking.
- Select the checkbox next to each event type that you want to change email verification.
- Select Enable Verification to turn it on, or Disable Verification to turn it off.
The page will refresh and show your updated settings.
Frequently asked questions
Do invitees need to verify every time they book?
Yes. Invitees must verify each time they book for event types with email verification enabled.
Will I receive a notification if an invitee does not complete verification?
No. If verification isn’t completed, the meeting is not booked, and you won’t receive a notification.
Will I receive a notification if my admin adds email verification to my events?
No. Email verification settings apply immediately, but they don’t generate a notification.
What should I do if an invitee says they didn’t receive the code?
Invitees can try:
- Checking their spam or junk folder.
- Confirming they entered the correct email address on the booking page.
- Resending the code from the verification screen.