How to add a cancellation policy

You can include a cancellation policy to let invitees know what to expect if they need to cancel or reschedule.

1. Go to the Scheduling page and locate your event type.
2. Open the three dots menu and select Edit.
3. At the bottom of the editor, select More options.
4. Open the Notifications and workflows section.
5. Under Basic notifications, select the three dots next to Calendar invitation/Email confirmation, then choose Edit.
6. Scroll to the bottom and locate the Cancellation policy section. Add your policy here.
7. (Recommended) To let invitees cancel or reschedule on their own, check the box for Include cancel and reschedule links in email invitations and reminders.
8. Select Save and close.