How to display and customize the event confirmation page

Beta

We've improved availability management and the event type editor, now in public beta for select users. If you're in the beta, check out this article to learn more.

Whether you're currently in the beta or not, you'll find the information you need to customize your confirmation page here in this article.

By default, Calendly displays a confirmation for your invitees after they schedule an event with you. You can add links to your confirmation page that invitees can click to display other websites.

If you have a Calendly paid subscription, instead of displaying Calendly’s confirmation page, you can automatically redirect invitees to another website instantly. You can also have Calendly pass information about the event to the redirected site, such as the event name and invitee information.

With the help of a web developer, you can use this information to build custom thank you pages or track site usage and conversions. For a list of information that a developer can add to the redirect URL, see Information you can send in the redirect URL

To allow invitees to schedule recurring events

  1. From your Home page, select the event.
  2. Expand the Confirmation Page section.
  3. At Links on confirmation page, ensure the Schedule another event option is toggled on.
  4. Click Save & Close.

    Schedule another event GIF.gif

    Beta

    If you're in the beta, you will be able to locate your confirmation page settings from the event type editor. Simply click 'More options' at the bottom of the page next to Save changes

    At the bottom of the 'More options' page, you can expand the 'Confirmation page' section to customize your confirmation page.

To add a link to an event’s confirmation page

Note: If you subscribe to Calendly’s paid plans, you can perform this procedure. Upgrade now

  1. From your Home page, select the event.
  2. Expand the Confirmation Page section.
  3. Click Add Custom Link, enter a name for the link, the URL (web address, e.g. ”http://www.example.com), then click Add.
  4. To add additional links, repeat Step 3.
  5. Click Save & Close.

    Add custom link to Calendly scheuling page.gif

    Beta

    If you're in the beta, you will be able to locate your confirmation page settings from the event type editor. Simply click 'More options' at the bottom of the page next to Save changes

    At the bottom of the 'More options' page, you can expand the 'Confirmation page' section to customize your confirmation page.

Below is a visual example of a confirmation page that has be set up to allow for scheduling another event and has had 5 Custom link options added.

ETR_-_Add_Custom_link_CP.png

To redirect invitees after scheduling

Note: If you subscribe to Calendly’s paid plans, you can perform this procedure. Upgrade now

  1. From your Home page, select the event.
  2. Expand the Confirmation Page section.
  3. At After Booking, select Redirect to an external site.
    confirmation page redirect.png
  4. At Redirect URL, enter the web address you want to send invitees to.
  5. If you want to pass event information to the other site, select Pass event details to your redirected page. 
  6. Click Save & Close.

Note: By selecting the "Pass event details..." then booking a test event, you will be able to see that event details will be added within the URL automatically on your redirected page. We still recommend the assistance of a web developer to build custom thank you pages and to track with coding. You can review our Developer portal for more in depth coding details.

Beta

If you're in the beta, you will be able to locate your confirmation page settings from the event type editor. Simply click 'More options' at the bottom of the page next to Save changes

At the bottom of the 'More options' page, you can expand the 'Confirmation page' section to customize your confirmation page.