PayPal

 


Save time and reduce no-shows by collecting payments from invitees when they schedule a time to meet with you. Connect your PayPal account to Calendly and choose which events will accept payments. A Business PayPal account is required to accept payments.

IN THIS ARTICLE:

 

How to connect PayPal with Calendly

  1. /log into Calendly and visit your Integrations page.
  2. Select the option for PayPal and connect your account.
    • If you do not have a PayPal account, you will be prompted to create one.

Collect payments from your event types

Once PayPal is connected to your Calendly account, you can add payments to new or existing event types from your Event Types page.

  1. Select the event type you would like to edit.
  2. Expand the Collect Payments section to enable the "Accept payments with PayPal" setting.

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  3. Specify the amount and currency to be collected when an event is scheduled. Customize your payment terms with any information an invitee may need before confirming their payment.
  4. Add your cancellation policy or specify additional fees to come later.

At any point, you can change any paid event type back to free by choosing the “Do not collect payments for this event” setting within the Collect Payments section.

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Disconnecting Paypal from Calendly

To disconnect PayPal from your Calendly account completely, visit your Integrations page, select the option for PayPal and click Disconnect. Any event types accepting payments at that time will become free once PayPal is disconnected.




Common questions

What event types can collect payments?
All event types can be set up to collect payments. While your personal event types (one-on-one and group) will be connected to your PayPal account, team event types (round robin and collective) will be connected to the owner’s PayPal account.


What currency can I collect payments in?

$ AUD - Australian Dollar

$ CAD - Canadian Dollar

€ EUR - Euro

£ GBP - Pound Sterling

$ USD - United States Dollar

Does Calendly's PayPal integration collect sales tax?

No, our payment integrations do not collect VAT/Sales tax. You can include this in the cost and amend their amount to be collected in the event type.
Does Calendly process refunds?
No, refunds must be processed manually by the account holder. Calendly support will direct invitees to contact you regarding any payments they submit through your scheduling page.

PayPal Integration is not working. What do I do?

Having trouble completing the integration? We have seen several users find success by selecting United States as their country on this step:

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Once you've selected United States as your country, if you still can't complete the integration, please reach out to the support team here.

Note: Selecting United States on this step will not affect any of your PayPal Business account settings.

 

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