I see that you have text reminders but it would be nice if there was a text confirmation so that if people won't be able to make it, they'll be more likely to actually cancel instead of just skipping their appointment. We have had several people not show up for their appointments and it would be nice if we could have recent confirmation of their intentions to show up.
"This is a reminder for your appointment with [company] at [time] tomorrow. Please type YES to confirm or NO to cancel."
Please sign in to leave a comment.