Buffers: Explained!

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10 comments

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    June

    Thank you, TIm, for this helpful and nicely-written article. The last part -- that a buffer is "glued" to an event -- is causing me considerable pain right now. Without realizing the consequences, I used had clients book 2 months worth of events using a calendly link that had some extra buffers on it. The result was that my days are only half-booked because my buffer only allowed for one event per day. I realized my error and edited the event type. Unfortunately, as you pointed out, editing the event type did not have any bearing on these events and did not fix my problem. For me to go "reschedule" all clients is also problematic because they will all receive confusing notifications that they were "rescheduled."

    It stands to reason that editing a buffer for an event type should affect already-scheduled events and I encourage your team to consider exploring that change. In lieu of that, can I "reschedule" clients to their same appointment time without them receiving a notification?

     

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    Jake Bracey (Edited )

    Ok so I have stacked up buffers and can't find the settings to remove them.  This has taken me now over 30 mins to find out why slots are not updating when I make them available.  I don't even know when I last set buffers very frustrating and I'm still not there. 

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    Mays, Tamara J.

    Its disappointing the lack of control actually allowed to the administrator to edit pre-existing meetings without “rescheduling”

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    La Fiancée

    "Changing the buffer setting on an event type will not retroactively remove the buffer associated with the scheduled event. Instead, you must change the event buffer(s) to "0" and then reschedule the invitee (you can select their former time) so as to overwrite the old meeting with the rescheduled meeting which does not contain the buffer." 

    This must change!

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    Yotam Gil

    Hi Tim, 

    Let's say I have an event with a 5 minute buffer for my event which is usually at my place, but my clients  can choose a different location, meaning that I might need a longer buffer in order to commute.  

    Is there a way to change the buffer automatically if the location changes?

    Thanks!

     

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    Ronald A Gimeno

    I have tried it but the buffer is still there even I reschedule it on the upcoming event. This is really unacceptable and so much pain!

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    Ronald A Gimeno

    I have to cancel the schedule and then reschedule before I can remove the buffer. Do something about this.

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    Courtney Thurston

    There REALLY needs to be a way to change buffers added to already scheduled events. The inability to do this makes very little sense and is extremely annoying.

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    Traywick Contemporary

    Please fix this "gluing" issue. 

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    John Stevens

    oh man, I just fell in to this trap. Wish I'd seen all these posts before I decided to try adding a buffer.

     

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