We use Calendly to schedule training sessions for our customers. Even though this tool is amazing at assisting us with the scheduling, it is a little difficult to indicate that we are Out of the Office. I have been given workarounds of adding a note to the messages and blocking the days but these require upkeep and do not fully communicate to the customer what is happening. Below is an example of what we would be looking for:
Once the event has been selected, instead of showing grayed out dates only.
Thank you for using Calendly, it looks like your trainer/agent is not available until 08/11/2019 (example). If you are looking for immediate assistance booking a training session (in our case), please click here.
This allows our customer to make an informed decision. Do they want to wait? Or do they just want to go with anyone who is available? It would be incredibly useful if we could have an option like this.
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