One of my teams has a wait-list for people that want to meet with them. With their current solution of manually adding appointments to Google Calendar, when someone cancels, the team can look at their wait-list and put someone on that list in the cancelled slot.
With Calendly, however, if someone cancels an appointment, that slot is immediately opened up and someone can book into it, bypassing everyone on the wait-list.
It would be helpful to have a way to keep a cancelled slot unavailable until released by the team. Or alternatively be able to keep the slot full, allow the team to change the "owner" of the booking.
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