Assign a Calendly event to another team member

Answered

Comments

6 comments

  • Official comment
    Avatar
    Kendall Berger

    Hi Andrés,

    Teams that have multiple team members who can be scheduled for an event use our Round Robin event type, which will allow your invitees to book an appointment at any time at least one assigned team member is available. Check out this video on how this event types works!

    This event type could help you achieve your need to reassign an event to a specific team member because once a round robin event is scheduled, you have the option to choose a team member when you reschedule the event:


    This will let you reassign the event to any team member included in the round robin event. This can be a great option if you need to free up a team member to participate in another event or if a team member is out sick!

    Kendall Berger
    Senior Product Specialist
    Calendly

    Comment actions Permalink
  • Avatar
    Monique Mensah

    I need this option as well for my team.

    • We want client's to have the same trainer, so sometimes we will need to re-assign a training to another trainer.
    • If someone is sick, we want to be able to re-assign the training event to another trainer.
    0
    Comment actions Permalink
  • Avatar
    Na'ím Anís Paymán

    Sounds like a very basic feature that I also expected the system to have! Disappointed to have upgraded to a paid plan and not be able to do this.

    0
    Comment actions Permalink
  • Avatar
    Tim DaGraca

    Hi Na'im Anis Payman,

    The feature does exist as share in the official comment above. Are you looking for something else? If so, please feel free to write a support ticket so that our team can dive in further. That way, we can help your use-case out specifically.

    Best,

    Tim DaGraca
    Senior Product Specialist
    The Calendly Team

    0
    Comment actions Permalink
  • Avatar
    Na'ím Anís Paymán

    I'd like to be able to re-assign someone without having to reschedule the event.

    0
    Comment actions Permalink
  • Avatar
    Tim DaGraca

    Hi Na'im Anis Payman,


    Thanks for the clarification! With Calendly, there would not be a way to do this; instead, perhaps you can change the event on the backend. Just notify the team members of the change. With that being said, we're tracking this idea here, on our idea portal as well as internally on our project board. When you're able, please comment on/upvote the current idea shared above so that it can gain traction publicly and hopefully make its release to a future version of Calendly.

    Tim DaGraca
    Senior Product Specialist
    The Calendly Team

    0
    Comment actions Permalink

Please sign in to leave a comment.