Deleting past appointment data per GDPR
Featured AnsweredAs per the GDPR regulations, I feel we need to cancel and remove the informaton from past appointments. When will this function be available?
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Official comment
Hi Clara,
We are happy to process deletion and access requests for both you and your customers. At this time we do not have self-service tools, but if write a support ticket to your team, then we will process your request. We are continuously investigating ways to provide our customers with additional tools to manage their data and hope to provide more customized data management in the future. :)
Shannon
Senior Product Specialist
The Calendly TeamComment actions -
Hi @Andy
I'd love to take this moment to share our Terms of Use and Privacy Policy. We’ve also created a Data Processing Addendum that affirms the new guidelines and states how Calendly holds itself to these standards as a business. If you'd like you can read more about Calendly’s privacy and security compliance here.
For now, though, I'd suggest requesting this feature on our Idea Portal, here. That way, others can follow, comment, and upvote your post helping it to gain traction in making its way to a future release of Calendly.
As an example, I found a similar idea here. Perhaps you can follow/upvote that post as well and help a fellow Calendly-user!
Tim DaGraca
Senior Product Specialist
The Calendly Team
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