Deleting past appointment data per GDPR

Featured Answered

Follow

Clara Wilcox

May 24, 2018 14:03

As per the GDPR regulations, I feel we need to cancel and remove the informaton from past appointments. When will this function be available?

 

2

• Official comment

  

  Shannon Jimenez May 30, 2018 15:04

  Hi Clara,

  We are happy to process deletion and access requests for both you and your customers. At this time we do not have self-service tools, but if write a support ticket to your team, then we will process your request. We are continuously investigating ways to provide our customers with additional tools to manage their data and hope to provide more customized data management in the future. :)

  Shannon
  Senior Product Specialist
  The Calendly Team

  Comment actions Permalink
• 

  Andy Parker May 02, 2019 08:57

  why is this still not a feature? It really needs to be for European law compliances.

  1

  Comment actions Permalink
• 

  Tim DaGraca May 02, 2019 12:41

  Hi @Andy

  I'd love to take this moment to share our Terms of Use and Privacy Policy. We’ve also created a Data Processing Addendum that affirms the new guidelines and states how Calendly holds itself to these standards as a business. If you'd like you can read more about Calendly’s privacy and security compliance here.

  For now, though, I'd suggest requesting this feature on our Idea Portal, here. That way, others can follow, comment, and upvote your post helping it to gain traction in making its way to a future release of Calendly.

  As an example, I found a similar idea here. Perhaps you can follow/upvote that post as well and help a fellow Calendly-user!

  Tim DaGraca
  Senior Product Specialist
  The Calendly Team

  0

  Comment actions Permalink
• 

  Laurence Luye-Tanet April 15, 2020 16:58

  Hi, Yes for european customers we need to remove our customers informations and I've been asked

  by some to remove. For instance until your team has not removed these information and be clear as

  how we can do, I do not use my calendar to be conform to GDRP; Thank you

  1

  Comment actions Permalink
• 

  Mohamed Hassan Abdi September 20, 2020 00:24

  mohamed Hassan Abdi

  0

  Comment actions Permalink
• 

  Mohamed Hassan Abdi September 20, 2020 00:25

  I didn't get my financial advisor account

  0

  Comment actions Permalink
• 

  juni klasra October 03, 2020 16:48 (Edited November 14, 2020 16:49)

  Hi

  I have same question. Thanks guys for your help. You guys are awesome. This platform is very helpful to us.

  Thanks again!

  0

  Comment actions Permalink

Please sign in to leave a comment.