Deleting past appointment data per GDPR

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Clara Wilcox

As per the GDPR regulations, I feel we need to cancel and remove the informaton from past appointments. When will this function be available?

 

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    Shannon Jimenez

    Hi Clara,

    We are happy to process deletion and access requests for both you and your customers. At this time we do not have self-service tools, but if write a support ticket to your team, then we will process your request. We are continuously investigating ways to provide our customers with additional tools to manage their data and hope to provide more customized data management in the future. :)

    Shannon
    Senior Product Specialist
    The Calendly Team

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    Andy Parker

    why is this still not a feature? It really needs to be for European law compliances.

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    Tim DaGraca

    Hi @Andy

    I'd love to take this moment to share our Terms of Use and Privacy Policy. We’ve also created a Data Processing Addendum that affirms the new guidelines and states how Calendly holds itself to these standards as a business. If you'd like you can read more about Calendly’s privacy and security compliance here.

    For now, though, I'd suggest requesting this feature on our Idea Portal, here. That way, others can follow, comment, and upvote your post helping it to gain traction in making its way to a future release of Calendly.

    As an example, I found a similar idea here. Perhaps you can follow/upvote that post as well and help a fellow Calendly-user!

    Tim DaGraca
    Senior Product Specialist
    The Calendly Team

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    Laurence Luye-Tanet

    Hi, Yes for european customers we need to remove our customers informations and I've been asked

    by some to remove. For instance until your team has not removed these information and be clear as

    how we can do, I do not use my calendar to be conform to GDRP; Thank you

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