Block permanent access to calendar

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62 comments

  • Official comment
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    Hannah McIntosh

    Hello all,

     

    Thank you for your feedback! We have recently released one time links with our Calendly for Chrome extension. You can read more about this feature here. Would this option work for you? Please provide any feedback you can and if you need further help contact support@calendly.com.

     

    Best,

    Hannah at Calendly

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    Andy Chou

    Maybe the title should be "One-time access codes"

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    amorrison

    Was going to suggest something similar! As a recruiter, I love to use Calendly for phone interviews, but candidates sometimes take license to schedule themselves without notice; and sometimes after rejections. A bit awkward! 

     

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    Kemila Zsange Hypnotherapy & Counselling

    I can't make my event types "secret" as I welcome newcomers as well as past clients to schedule an appointment with me on my website. 

    My idea is that we as admin should have capacity to "automatically" reject an email or a phone number if this person on my blacklist attempts to schedule again.

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    Erik Christensen

    I would love to black list people

     

    One time access code is also interesting, but that doesn't stop them from hitting my other events.

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    Kosmos Central

    I have the same issue for sales and now new users are scheduling me for issues related to support.  

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    Kamara Toffolo

    Yes!! I second the need for this! Please keep users posted Felix!

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    Derek Pedersen

    I upvoted this, it would help us tremendously.  We are having issues with abuse and will probably have to move away from calendly if we don't get something like this soon.  Thanks for taking feedback!

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    Margherita Zamponi

    Hi

    we use calndly to let our users book training calls. We would like to avoid the possibility that users book with us more than one event at the time, so they may be able to book a new one only after the first one occurred. For example, we would like to avoid people booking 3 Mondays at 3:00 pm in a row, when maybe only the first call is needed.

    That's our use case,hope it helps :)

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    Evan Kline

    I'll second this request. In certain industries, giving people unfettered access to your calendar is a non-starter. I really need a link that expires after it is used, for this to be usable.

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    Eric Cartrite

    I would also like to see something like this, I do Software Implementation so Calendly is a big help for me trying to work with 25 different customers at once, if my calendar is open they can schedule appointments with me... however once they are out of implementation they should be contacting support... I would like to see an option to set up a block list and if a persons email address was placed in the block list they would no longer have access to my calendar?

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    Andrew Zockoll

    Any update on this?

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    Eric Cartrite

    I can't see how a "one time use" code to schedule a meeting is any more efficient?  Does that mean every time I want someone a link to schedule time with me, I would have to generate a code and send it to them?  That doesn't make any sense, the whole point of Calendly is to allow customers to see my real time schedule and book an appointment when it is convenient for them.  

    I was a recruiter before and over the course of 3-4 months I may schedule between 800-1000 interviews.  Who is going to generate that many one time use codes to send out to peopole to schedule appointments?  

    Simple solution... Static URL but I have the ability to blacklist an email for anyone abusing my time.

    Hey Calendly marketing team... If users are required to provide email address to schedule an appointment.  You have just increased customer reach and all you did was collect the data they provide to you.

    I work for an Inventory Management Software company and here we all post our individual calendly link in our email signature, and system generated messages that go out to our customers regularly if they have any training questions for us regarding the software to click the link and schedule an appointment.  

    Please do not force us to generate a new code for every "possible" appointment... we could not use Calendly if that happens.  

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    Derek Pedersen

    I can see Eric's point. However, on our end it has to do with the fact that once a link is created, and sent to say 500 people over the course of a year, it would take very little abuse by every person to make that an issue (especially if your team is already busy). If it were a blacklist you would have to blacklist after the abuse, which would not be efficient.  I think the goal needs to be to prevent abuse altogether, not wait until you have to deal with the abuse to stop it.  As a perfect example, it would be equivalent to a spam filter that made you blacklist every single spam email you get, which is not realistic. 

    If a company only wants to use appointment scheduling as needed, which sounds like is the case for a lot of people, a one time use code makes a lot of sense.

     

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    Gina Mascera

    Is there anyway to "black list" specific email users from scheduling time on my calendar with the Calendly link?

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    David Kvancz

    Wow.  I did not know I was giving recipients access to my calendar for infinity and beyond!   Totally unacceptable.  The link either needs to be for a one time use or a user set expiration.  I am now going to have to re-think my use of calendly untll this is resolved.   And unfortunately, inform those who I have encouraged to sign up for the app as well.  Bummer.

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    David Kvancz

    And while a blackmail or block list might be desirable, I still dont want legitimate recipients to auto schedule themselves for a new topic, etc without an email first to request the appt.  I cant afford the time to be blocking and unblocking recipients based on work needs.  Again, I think the logical choice is an expiration for the link, which is set by the user, which would allow for up to infinity if people desired or some # of days, weeks or months.   My nephew works for Enterprise Rental Car and that is what I receive when I request a discounted rental through their family and friends program.  A link which allows me to reserve a car under the discount program which expires after 10 days.  

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    Janine Chen

    I agree. I would like a way to blacklist / block someone from being able to access my calendar. Especially as a recruiter it is really inconvenient if someone keeps signing up after you've rejected them!

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    Cheryl with Zenfolio Customer Success

    The option of blocking someone or blocking people from making more than one appointment in a certain time period would be amazingly helpful for us!

     

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    Thomas F. Lebens

    I am not sure this product is useful to me without a one-time URL that I can send to clients. I can't allow unlimited scheduling on my calendar with every client.

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    Andy Tran

    +1 for the suggestion, it is been a point of fustration for me. I have to change the event names regularly to keep people from scheduling randomly.

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    Energy Element

    I believe some level of security is really needed. I work as recruiter and I must say I'm a bit afraid of some unhappy (for whatever reason) candidate who gets the idea of filling my calendar with fake entries that block it completely and I have no idea which of them are actual people willing to discuss opportunities I can offer and which one are simply fakes. Scary...

    What I'm planning to do (as not really convenient workaround) is to create a page with Calendly widget (so hiding actual link to my Calendly) and regularly change address of this page (e.g. provide the link to www.mydomain.com/meeting382934 and after a week change to www.mydomain.com/meeting352621). This will however work only if you are only sending this to potential invitees, if someone wants to use Calendly on public website, this is obviously not working at all...

    I think there are four solutions to restrict access smartly:

    1. Adding reCaptcha to the form - will work well against bots and will make spammer attack a bit more time-consuming but still possible

    2. Blacklisting certain emails - needs manual intervention to add to blacklist, will not work if the attack is done quickly or using several fake/random email addresses

    3. Limiting number of events that can be scheduled in certain period per email address - will stop quick attack but still will not stop if someone uses fake/random email addresses...

    4. Point 3 +adding OTP to be send to email/phone - will I believe make the attack really hard (one need to set up several real addresses +keep access to them to receive a code per each booking, it will last forever to fill a calendar with fake entries in this case)

     

    Would love to see some development here!

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    Gabe Essner

    Just going to piggy back on everyone else's comments here. We schedule implementation calls and introductory phone calls with this tool and its great but sometimes people re use our links to get additional calls and it drives my team crazy. 

    An expiring link would be great hopefully it's something you guys can quickly build out. 

    -Expensify, Inc

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    Amanda Lynn

    Hi all -

    Thanks for all the great feedback to this popular request. Allowing our users to maintain control over their calendars is something that is definitely on our radar. While I don't have a target date on when we will support a feature like this, I can say our Product team is looking into a number of ways to improve the experience around this. 

    - Amanda 

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    kimberly allen

    Can I just clarify. If i send a link to someone for an appointments and I set a time frame - ie im available for 2 hours next Friday.  If i set the vent as secret will they only be able to see that availability in my diary?  or can they schedule appointments with me ongoing?

     

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    Amanda Lynn

    Hey Kimberly -

    They can schedule with you ongoing in a secret event type, so as long as the URL is the same. If you have any questions, please send them to support@calendly.com.

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    Grand Rapids Healthcare

    One times codes would prevent a ton of problems.

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    Alyssa Conley

    Another use case for blocking individual addresses is to block someone who has had their contract terminated by your company.  They have my link because it's my general support link for office hours, but since we terminated their contract, the individual has tried to contact me in a number of different ways, so it would be ideal to block the address altogether. 

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    Marie-Therese Joyce

    Hi team! Any update on the rollout of this feature request?

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    Stan Jones

    Is there now a way to 'take back' or block someone from setting new appts in the future after we share the link with them?

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