SMS Reminders

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41 comments

  • Official comment
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    Hannah McIntosh

    Hello Anthony,

    Happy to let you know that we now support SMS reminders for your Calendly events. You can check out more about this feature in this help article.

    Thanks!

    Hannah at Calendly

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    PPC Fitness

    Please, please, please give us a way for SMS reminders :)

    This would elevate Calendly to another level making competitors non-existent. Love you guys setup but this is missing

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    Marcus Segui

    SMS or a Calendly app with push notifications? I agree, this is HUGE.

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    Felix Hu

    Hi Anthony,

    SMS is a popular request. We are evaluating a lot of ways to improve how notifications work within Calendly so this is helpful to get your feedback!

    - Felix

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    Mike Douglas

    SMS is the #1, no one uses email.

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    Matthew Skilton

     You can use a tool like Appointment Reminder to schedule reminders. It will hook into your calendly/google calendar and send SMS reminders.  It will do things like Stephan mentions above like the ability to schedule multiple reminders at different times.

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    Jonatan Alava

    Felix,

    Do you have a timeline for this request? Right now this is the only deal breaker we have for using Calendly.

    Thanks,

    Jonatan

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    PPC Fitness

    Any updates on bring SMS reminders?

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    Smart Alto

    I couldn't agree more. I nearly missed a meeting this AM because I forgot about it, even though it was booked via calendly. Gmail doesn't recognize it should send SMS notifications on calendly invites.

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    erinb

    Hi Felix, 

    Is there any update on the availability of text message reminders? 

     

    Thank you,

    Erin 

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    Gayle Barton, Realtor

    Yes.  Text to me when an event request arrives would be vey helpful. 

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    Stef Becker

    We need SMS alerts : 1. the day before ; 2, the morning same day and 3. 30 min. before meeting. SMS is non-negotiable at this point in time for our Lead funnels and the first vendor offering this feature will see us moving.... nuf said! 

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    Professor Dallas

    Yes please add this feature! It would be nice to customize when it comes as well. I would like to know 1 hr before for instance.

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    Makers Empire

    please let us know on this - i've looked at zapier, but that only works for new events.

     

    essential feature!

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    UltiMed Appointments

    Well, it's now December 13th and the lack of SMS reminders could be a deal breaker for me also.  This is just basic stuff we all need.

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    Reputation Elevation (Edited )

    You can work around this using Zapier so that you receive personal reminders. However I don't see a way to send the sms to the person who signed up for the appointment. If that interests you, read on...

    Zapier is an app that connects apps to each other. First set up your Calendly appointments to sync with a Google calendar, using Calendly. Then get an SMS app like Twilio or Textmagic (which is very easy to use). Then use Zapier to create a "Zap" that sends an sms through your sms app whenever a Google calendar event is coming up. It's a lot of steps but if you need to send SMS it's a viable workaround.

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    Next Dimension Bakery

    Felix - any capabilities yet for sending SMS? It is the one and only deal breaker. :(

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    Shawn O'Neal Staley

    So I see everyone is having same issue. My client books with me and they only can get email reminder but need SMS reminder. I tried using Zapier but it sends ME the reminder not the person who booked the appointment. I use Outlook and thought Calendly was the best out there. If anyone knows a better program please let use know as I need SMS as several appointments get missed as email does not go to their phone with many of my clients (no idea why but they do).

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    Amanda Lynn

    Hi all -

    Thanks for sharing your use cases. Adding SMS functionality is definitely on our radar. Be on the lookout soon for an announcement about this. 

    - Amanda 

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    PPC Fitness

    Adding this would be HUGE and would allow me to streamline my processes instead of putting together 3 different products to accomplish a meeting with proper reminders.

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    Danny Sesker

    This is the deal breaker feature holding back us back from switching to Calendly.   It makes me sad because you get so many other things right!

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    Jason Toy

    Twilio please!

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    Claire Young - ClarityNT

    Hi we would love to see the SMS functionality with calendly so that we didn't have to use an add on to get this functionality

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    Hannah Kirkpatrick, Real Estate Agent & Investor

    Not having SMS and not offering affiliate commissions to roll this out to our sales team are two HUGE limitations of Calendly.  Taking forever to update this!  C'omon Calendly! 

     

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    Julia Judge

    Our customers are generally business owners that are constantly on the go, running for instance a restaurant or fitness centre. So our leads are equally as mobile, which makes us huge ambassadors for needing this feature to truly have Calendly work for us. Email notifications are more readily ignored on a mobile device and easily go missed or ignored, particularly because the Calendly email reminders are all identical so in some respects don't seem like a true urgent alert if you're receiving your third email reminder of 3 for example. Whereas an SMS is far more likely to be read by our customers which would significantly optimize the attendance rates for demos and customer sessions. We're in great support of this feature and hope it's coming ASAP! :D

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    Michael Sier

    I cannot believe this is not a feature, or at least featured in your API. This is THE most obvious thing a client needs when making an appointment with us. A reminder!

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    GreenForce

    Hi Calendly, I am curious if you have a timeline when this feature may be implemented. 

     

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    Zenfolio Customer Success

    I hope to see SMS appointment confirmations soon please.

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    Ben Greenwood

    So any updates on SMS reminders? Calendly emails always seem to go to junk or don't send off an alert on my phone. Pretty please

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    Aedys Crossfit (Edited )

    I'd like this feature too

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