SMS Reminders

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41 comments

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    Orlando M Rivera

    I am new to Calendly and so far I like my experience. But the people I set up appointments rarely look at their email. Even if they did, SMS messages will outperform an email reminder. I see so many people are asking for this feature for more than a year. Can anyone from Calendly at least respond to confirm whether SMS reminders/confirmations is a priority?  If so, lets make it happen! :) 

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    Kay Cannon

    My biggest complaint with Calendly is the lack of SMS message reminders. This is critical. Email is no longer relevant for reminders. Without SMS capabilities, Calendly is quickly becoming obsolete. When can we expect this to be an operational feature of Calendly?

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    Silvia Hua

    Agreed. Text notifications to clients are needed.

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    Harmony Rescue

    Could we please get an update on the expected rollout of this feature?

    For many of us, this is not only critical to our customers but it is a deal breaker.

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    Turnaround Coach

    Is this still not added as a feature? This is the main reason we can't use Calendly.

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    Misbah School

    This may increase the cost to clients of Calendly because SMS isn't free. People still use email.  SMS is great, but I think the person making the appointment should share a tad bit of the responsibility. 

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    Jason Toy (Edited )

    Twilio integration would solve this. Simple integration, use same phone number or buy another, also takes it off hands of calendly

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    Shawn O'Neal Staley

    THANK YOU FOR ADDING SMS. Just sent set up test and works great. I had to upgrade to Pro but totally worth it. Very Happy.

     

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    Lifestyle Communities

    Hi guys,

    Been seeing a few requests for this functionality - edit SMS reminder number for some time - any updates when this will be implemented??

     

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    RCB Living

    I am realizing this so I downloaded Gsuite for $5 a month and you also get all  your gmail calendar events alerted in Sms text. 

    Hope this helps!

    Robin Carter Bryant

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    Hannah McIntosh

    Hello all,

    Thank you for your continued feedback! You are correct that the SMS reminders are a feature to be sent to your invitees. While you cannot set up SMS reminders to go to yourself (as a user) from within Calendly itself, you can within most of your connected calendar platforms. If you need further support setting this up, please contact support@calendly.com.

    As for making edits to the SMS phone number entry after the event has been scheduled, I can certainly see how you would want to resolve a typo in this field. While this isn't currently on our roadmap, I am happy to pass along this request to the team.

    Best,

    Hannah at Calendly

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