Add ability to change location after booked

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46 comments

  • Official comment
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    Hannah McIntosh

    Hello Ryan,

    Happy to let you know that you can now allow your invitees to decide on the event location! You can check out this article for more information.

    If you are using calendar invitations, you or the invitee can update the event location after the event has been booked and the other party will be notified.

    Best,

    Hannah at Calendly

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    Jordan Cowart

    I agree with this! Wondering if there is any way to do that now

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    Seth Greenberg

    Agree. We need to update video conference links / phone numbers and it's a poor user experience to have to cancel and then reschedule. 

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    Joshua Fireman

    I agree 100%. This is the biggest gap I experience with this application.

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    Mirian Zambrana

    Agreed! It would be great to be able to edit the location post booking :)

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    Andre Obradovic

    I wish I could simply drag and drop from one session to another time or day or have an adjust booking time option..  so painful cancelling then going in and starting a new booking for a client if the cancel so there should be an option for adjust booking not just cancel

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    Eleonore Wesserle

    Agree! Please implement more flexibility on the location settings - both allowing the user to specify the location they would like (whether physical location or weblink/phone number) as well as allowing us as the schedulers to edit the location from within Calendly once a meeting has been set . 

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    Cameron Harp, Partner Business Manager

    This is huge. Right now its a HUGE problem for us.

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    Kelly Carnes

    This is a big deterrent to me using this app. Like the original poster said, I too meet clients at public spaces. I need a way for them to choose from a list of locations, or to somehow collaboratively choose a location. They may not necessarily be able to meet me at the location I've specified. It would also be nice to have the ability to edit the location once decided.

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    Phil Hill

    when a client sets a meeting on my calendar they rarely add a location. it's extremely limiting not being able to go back and add one. it also takes as many email and time to sort this out as time saved using calendly in the first place.

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    Angelique Hart

    This is becoming an issue for me as I am ramping up my business activity.  I'm going to have to change it to TBD for now and then confirm location with them manually.  Please, please, please add this to Calendly soon!

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    JavaScript Joe

    I agree! Some meetings are by phone, some by Google Hangout and some by UberConference so it's important to be able to add this in after the event has been sent or to do it on an event by event basis.

     

    Or it would be great to have a set of options to attach to the event. That way when the invitee selects the day/time, they are then prompted with "How would you like to meet?"

    • At location (the invitee can add this)
    • By phone, (list my phone number)
    • By video (add link for Google Hangout or UberConference)
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    Jeremy Macliver

    I agree with the above comments

    Or it would be great to have a set of options to attach to the event. That way when the invitee selects the day/time, they are then prompted with "How would you like to meet?"

    • At location (the invitee can add this)
    • By phone, (list my phone number)
    • By video (add link for Google Hangout or UberConference)

    This is the biggest issue I have with the app.

    Are there any plans to fix it?

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    Kevin B. Bullard

    I agree with everyone who has already commented. I've exchanged four emails updating the meeting location. Completely wasteful considering I'm using the app to get away from the exchanges. Whether it's choosing form a pre-made list or putting a link to update the location, this would be super helpful. 


    Where is this update on the roadmap?

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    Mr. Moore

    I can’t believe I can’t change the location as I can on iCal.  I paid for this for the convenience,  This app has some serious shortcomings.

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    Loren Taylor

    One more voice to echo this feedback.  Need to be able to edit the location after the initial booking.  Not having this ability is a significant limitation of the product.

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    Paul, Founder of King Productions

    This would be extremely useful for me as well. I hope that the team will add this feature ASAP.

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    Caleb Dean

    This is a needed function.

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    SMcElroy

    A year after the original post and this is STILL a huge problem. Any update from Calendly team? 

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    Amanda Lynn

    Hi all -

    Thanks for continuing to share your feedback on this. If you are using calendar invitations as your notification preference, you have the ability to edit the location and send updates to your invitees directly through your calendar's event.

    While I don't have a timeline for when we will support this exact feature, I can say that we are making efforts to improve how the location works today. These improvements include allowing you to request the location from your invitee at the time of booking. Check it out here! Will be sharing your feedback with the rest of the team. 

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    Mike Myers

    Amanda - not sure what you're saying is a workaround here. If I change the event location in my calendar program, it does not inform my client of the change.

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    Matt Curfman

    I would also like this availability. We had a client who scheduled a phone call and would now like to come into the office instead. When we go to the dashboard there is no editing tool to change the location. 

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    David Bill (Edited )

    Still no fix? While I appreciate the idea of having a client chose the location, if I don't want to post my Zoom link in the description until after the meeting has been scheduled, I should be given the opportunity to edit the location and add the Zoom link after the event has been confirmed. 

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    Raoul Encinas

    How can this not be a native Calend.ly function? What's the ETA on this?

     

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    Dodie Jacobi

    Wow - looks like a lot of folks are wanting this feature - add my name to the list!  I know I can leave open the option for the client to choose, and for one type of meeting I do this. But OFTEN a location once set is revised for any number of reasons, and makes the process crazy annoying all over again.  This ONE change would make a world of difference for users, and as others suggest, may ultimately send me elsewhere. It every other way I'm thrilled; so close.  Let's get the cigar!

     

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    Justin Hrabovsky - CMG Financial

    Concur wlth all above. Interesting this has been a thread of a needed development topic for 2 years and still no resolution for an obviously much needed feature. All else is great with Calendly except this missing feature that is is so important. 

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    George Leistikow

    There are many similar threads of people asking for the ability to change a meeting location later in the process. These threads date back several years. At no time is there an answer that even sounds like you understand what we want. Here is an example of a real situation: I scheduled a bunch of meetings at a location that I just found out will be closed for renovation at the scheduled meeting time.

    I want to go back and simply update the location, and have the clients receive an email informing them of the updated location.

    Instead I have to call/email each of them individually to make the change, or cancel the meetings, set a new calendar, and reschedule them all again.

    This CAN'T be that hard to make happen.

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    Stewart Schache, Distinct Wealth Pty Ltd

    Agree! Surely this feature is easy enough to add.

     

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    Jessie Salsbury

    It allows you to edit the email, why not the rest? So weird

     

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    dashCMA

    Is this on the roadmap at all? Looks like there's a 3 year list of users asking for it (add me to the list please). 

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