This article covers the Webex admin approval process for Calendly and details Calendly’s security practices for the Webex integration.
You can share this article with your Webex admin, so they have the necessary security information to understand the integration.
Connecting Webex requires Calendly app approval
Issue
When you attempt to connect to Webex, you receive an Access denied message and cannot continue.
Solution
You’ll need to reach out to your IT admin or Webex admin, who can update your integrations access within Webex. To find your Webex admin, view Contact your Webex site administrator.
Your Webex admin can follow the steps in Configure User Access to Integrations in Cisco Webex Control Hub to either approve Global Access to all apps, or approve access to only Calendly, which requires Webex's Pro Pack.
Security
For an overview of Calendly’s security practices, please consult our privacy and security standards. See below for specific Webex security details.
OAuth Scopes
When connecting to Webex, Calendly requests the following scopes from Webex:
| Scope | What the scope does |
| meeting:schedules_read | This scope lets Calendly pull Webex details into your Calendly account. |
| meeting:schedules_write | This scope lets Calendly create meetings within Webex, as your Calendly meetings are scheduled. |
| spark:people_read |
This scope lets Calendly display the Webex account connected to your Calendly account. |
For more details on Webex scopes, view Webex’s Meetings Overview.
What Webex data does Calendly store?
Calendly stores the following Webex data:
- Webex meeting details, which are created as Calendly meetings are scheduled. These details are stored as the meeting location in Calendly.
- Webex user details, so Calendly can associate the correct Webex user with the correct Calendly user.
- Access and refresh tokens. Calendly encrypts access and refresh tokens. Calendly stores tokens to automatically run refresh logic, to keep your Webex connection healthy.
Calendly does not look at or store your Webex recordings.