This article explains how to get Webex admin approval for Calendly and shares Calendly’s security practices for the Webex integration.
You can send this article to your Webex admin to help them understand how the integration works and why it's secure.
Connecting Webex requires Calendly app approval
Issue
You see an Access denied message when trying to connect to Webex.
Solution
Ask your IT or Webex admin to update your integration settings in Webex. To find your Webex admin, see Contact your Webex site administrator.
Your Webex admin can follow these steps to either:
- Approve Global Access to all apps, or
- Approve access to just Calendly (requires Webex Pro Pack).
Security
For an overview of Calendly’s security, visit our privacy and security standards. Below are Webex-specific details.
OAuth Scopes
Calendly requests these scopes from Webex:
| Scope | What it does |
| meeting:schedules_read | Lets Calendly pull Webex details into your account. |
| meeting:schedules_write | Lets Calendly create Webex meetings when you schedule in Calendly. |
| spark:people_read |
Lets Calendly show the connected Webex account in your settings. |
See Webex’s Meetings Overview for more details.
What Webex data does Calendly store?
Calendly stores:
- Webex meeting details to show as the location in your Calendly meeting.
- Webex user details to link the right Webex and Calendly users.
- Encrypted access and refresh tokens to keep your Webex connection active.
Calendly does not store or view your Webex recordings.