What to expect after your trial period

 

What is a trial period? 

As a new Calendly user, you will receive a free 14-day trial of the Teams subscription once your new account is created. During the 14-day trial period, you will have access to all Teams features. At the end of the 14-day trial period, the account will automatically roll over to our free Basic subscription. 

You will not be charged at the end of your trial period. But, you can upgrade your account at any time during or after the trial. To compare available subscription options, visit the Pricing Page.

How to know your trial period is ending

As an account owner, you will receive an email notification from Calendly one day before the trial period ends. 

If you’d like to upgrade your account during your Teams trial, you can do so directly from your Billing Page. You can also check the date your trial will end.

To access the Billing Page, select Account on your Calendly Home page then, select Billing

BP-TrialUpgrade.png

Image 1. On your Billing page, you’ll see the option to upgrade during your trial.

 

Features available after the trial

At the end of the 14-day free trial, your account will be automatically rolled over to the Basic subscription.

The Basic subscription is always free, and there will be no charge applied at the end of the trial period.

With the Basic subscription, you can access: 

If you would like to continue using additional features, you can upgrade your account at any time! Visit the Pricing Page for a full overview of Calendly's subscriptions options. 

Existing event types and scheduled events

Previously scheduled events will not be impacted by the end of the trial. All bookings made during the trial period will remain active and visible on the Scheduled Events page

Once the account is rolled over to the Basic subscription, only one event type will remain active for booking.  Any additional event types you have created will still be visible, but the event types will be turned off and will not be available for booking. 

Both active and inactive event types can be seen in the Event Type section on your Home page. Event types that have been turned off will appear gray. 

Calendly 2022-02-09 15-05-34.png

Image 2. Inactive event types will appear gray

If you would like to change the active event type, you can do so from the Calendly Home page.

  1. Under Event Types, locate the event you would like to activate.
  2. Select the grey gear icon from the event type.
  3. Turn your preferred event type on. This will activate the event and allow bookings. 

onoffevent.gif

Image 3. Turn an event type on or off from the Calendly Home page. 

 

Please note, all existing event types will re-activate once you upgrade your account.

 

Upgrading your account 

You can upgrade your subscription at any time during or after your trial period. 

To upgrade your Calendly subscription, follow these steps: 

  1. At the top of any Calendly page, select Account, then Billing.
  2. Select Change plan, then choose the plan that best suits your scheduling needs. 

upgradeaccount-20220621-152447.gif

 

For more information on available subscription options, visit the Pricing Page