To help Calendly Support resolve issues more quickly and accurately, you can capture and share a screenshot to provide us with more context of the issue. A visual aid allows us to identify the problem more easily and provide faster, more helpful assistance.
Note
If you're in a live chat with an agent, the quickest way to provide a visual aid of your Calendly account is to request a screen share session via Upscope. If you're unable to participate in a screen share session or if you need to share a visual aid of something outside of Calendly (eg. your connected calendar), find the steps below.
How to send a screenshot
Capture a screenshot
Use one of the following ways to capture a screenshot and save it to your desktop or photo collection:
- Computers
- Phones and tablets
Share it with an agent
Once you have your screenshot, you can review the following instructions to share it with an agent.
- Share it via email: use your email provider’s attachment feature to attach the screenshot in an email message. If you use one of the following email apps or devices, follow these instructions:
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Share it in a live chat: To attach your screenshot in chat, you can do one of the following:
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- Use the paperclip icon in the lower left-hand corner to add your image.
- Drag and drop your image into the chat.
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