Sales tax and your Calendly subscription

Calendly is required by law to collect sales tax for members' paid subscriptions in certain states. If your state is not currently listed in the drop-down, then you will not need to provide sales tax documentation and will not be charged sales tax. As state requirements or eligibility rules change, more states may require Calendly to collect sales tax.

At that time, you may be asked to provide your billing ZIP code when you log into Calendly so that state sales tax can be calculated. If you don’t provide your ZIP code at that time, you can add it at any time on your Calendly Billing page. 

 

List of states Calendly collects sales tax in
  • Arizona
  • Colorado
  • Connecticut
  • District of Columbia
  • Hawaii
  • Illinois (Chicago jurisdiction only)

  • Iowa
  • Kentucky
  • Maryland
  • Massachusetts
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • West Virginia

Submitting sales tax exemption

You can submit tax-exempt documentation to billing@calendly.com and a refund will be issued for tax incurred once the documents are processed. This can be done either before or after your Calendly subscription purchase.

Notes on sales tax exemption

  • When the tax exemption documentation is processed successfully, tax exemption status will take effect on the next billing cycle.
  • Depending on the state, you may not need to submit tax exemption information. The full list of applicable states can be found here.
  • If you run into issues in the process of submitting tax documents, please contact support.
  • If you have any questions specific to tax, please contact your tax advisor.