Calendly uses sub-processors to assist with the provision of our services to our customers.
These sub-processors may process customer data. The identity, processing activity, contact
information, and processing location of each sub-processor is listed in the table below.
NOTE: This list is updated as sup-processors are added or removed. If you would like to be notified when updates to this list occur, please sign up here.
Last updated February 2025
Calendly Sub-processors
| Sub-processor Name |
Processing Activities |
Data Protection Officer Contact Details |
Locations of Data Center(s) |
| Ada |
User support chat management |
USA, Canada |
|
| Aiven | Infrastructure | privacy@aiven.io | USA |
| Amazon Web Services | Infrastructure | aws-EU-privacy@amazon.com | USA |
| Assembled | User support management |
|
USA |
| Cloudflare | Content Delivery Network (CDN) and Distributed Denial of Service (DDoS) mitigation | USA | |
| Datadog |
Infrastructure performance monitoring and business Analytics |
USA | |
| E-HAWK |
Malicious actor detection and prevention |
support@ehawk.net |
USA, Netherlands |
| Elasticsearch |
In-app search services |
dpo@elastic.co | USA |
|
Infrastructure and analytics |
Web Intake Form: |
USA | |
|
Hex |
Product related data analysis and visualization |
USA |
|
|
Hyperdoc (a.k.a. Recall.ai) |
Audio/video recording for Meeting Recaps |
DPO: david@recall.ai |
USA |
| Loris.ai |
Customer support tool |
privacy@loris.ai | USA |
| Monte Carlo |
Data quality observability |
||
| OpenAI | Product features such as automated scheduling, SMS compliance and summarization for Meeting Recaps |
USA | |
| Pendo | Product experience tool | USA | |
| Portkey | AI output analytics and management | support@portkey.ai | USA |
| Sprig | Customer feedback tool | security@sprig.com | USA |
| Tableau | Data analytics and visualization | USA | |
|
Twilio |
SMS provider and domain-based message authentication, reporting and conformance | USA | |
| Upscope | Interactive screen sharing for customer support assistance | legal@upscope.com | US, UK |
| Zendesk |
Customer service communication tool |
privacy@zendesk.com | USA |
Prelude Sub-processors
| Sub-processor Name |
Processing Activities |
Data Protection Officer Contact Details |
Locations of Data Center(s) |
| Amazon Web Services | Infrastructure | aws-EU-privacy@amazon.com | USA |
| Calendly | Business operations | privacy@calendly.com | USA |
| Datadog (Sqreen) |
Application security management |
gdpr@datadoghq.com | USA |
| Intercom | Support CRM | USA | |
| Sentry | Service monitoring | compliance@sentry.io | USA |
| Zapier | Integrations | privacy@zapier.com | USA |