Account FAQs

I changed my log-in email but my notifications are still coming from the old address. Why?

Calendar Invitations within your event types will come from the email address that is associated with your connected calendar. You can switch your connected calendar, or update your event type notifications to Email Confirmations so notifications come from notifications@calendly.com

 

I thought I edited my logo already, but I see a different picture when I visit my link. Help?

From your Account Settings page, change your individual picture or logo under the Picture tab. If you are looking to add a logo to your team page, you’ll need to edit the settings for your team page.

  1. First, select the team from your My Calendly drop-down menu on the Home page.
  2. Click on the grey gear icon to the right of the team page to edit it.
  3. From there, you can upload a separate image or logo for your team.

 

Where can I download my invoices from?

Our invoices are sent from our payment provider to the email address that we have on file for your account. Contact us and we’ll be happy to locate any invoices that you’re missing. 

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