Getting started with Office 365 or Outlook.com

Connect your calendar upon signup

When you sign up for Calendly using your Office 365 or Outlook.com email address, your calendar will automatically connect to your account. You can visit your Calendar Sync page to confirm or customize your calendar settings.

How to connect your Office 365 of Outlook.com calendar

Step 1: Visit your Calendar Sync page

  1. From your Calendly account, select the Account menu drop down menu, then select Calendar Sync.

Locating Calendly Calendar Sync Page.gif

Step 2: Select the calendar you'd like to connect:

    • If you haven't connected a calendar yet:
      1. Next to Office 365 Calendar, select Connect.
        Screenshot 2023-08-31 at 2.26.47 PM.png
    • If you've already connected a calendar:
      1. You can add additional calendar accounts by selecting +Add Calendar Account.
        Screenshot 2023-08-31 at 2.29.05 PM.png

You'll be prompted to sign in to your Microsoft Office 365 or Outlook.com account. Once authenticated, you'll be redirected back to the Calendar Sync page.

Step 3: Edit your calendar(s)

  1. In the Check for conflicts section, select Edit.
    Check_for_conflicts___edit.png
  2. Choose when Calendly shows you as unavailable:
    Under
    Consider me unavailable when Office 365/Outlook.com shows me as, you can choose how you'd like Calendly to read the availability status you set in your Office 365 calendar. For more details on event statuses, view How Calendly reads your Office 365/Outlook.com calendar event status.
    Outlook_unavailable.png
  3. Choose which calendars you'd like Calendly to check for conflicts:
    By checking a calendar for conflicts, Calendly will see when you're busy and automatically remove busy times from your Calendly booking page.
    check_places_for_conflicts.png
    Notes:
    • You can select up to 4 sub-calendars to check for conflicts.
    • If you have more than 10 sub-calendars, note that Calendly will display the first 10 sub-calendars that Microsoft sends us.
    • Calendly can only connect to calendars that you have permission to edit. If you have read-only access to an Office 365 calendar, Calendly cannot connect to it. For more details, view Microsoft's Share an Outlook Calendar with other people.
      edits_copy.png
  4. In the Add to Calendar section, select Edit:
    Add_to_calendar_office_365.png
    1. Select the calendar you would like Calendly to add events to.
      Note: You can only add events to one calendar per Calendly account.
    2. Under Sync Cancellations, choose if you'd like event cancellations on your Office 365 calendar to sync over to Calendly. 
      sync_cancellations.png 
      Notes:
      • If you don't select sync cancellations, any events you cancel on your calendar (and not through Calendly) will not show as canceled in Calendly. 
      • Sync cancellations only apply to you as a Calendly user. If an invitee deletes or declines an event on their calendar, the event will not show as canceled in Calendly.

How Calendly reads your Office 365/Outlook.com calendar event status 

Within your Office 365 calendar, you can set your event status to Free, Working Elsewhere, Tentative, Busy, or Away/Out of office:

Outlook_meeting_status.png

Most of the time, events are marked as Busy in your calendar so people cannot double book you. However, you may want to update your status when you're out of office or on holiday. 

By default, Calendly considers you as unavailable during events that are marked as BusyWorking Elsewhere, or Away, and those times will not show on your scheduling page.

However, if you would like to be considered available during these statuses, you can uncheck the default settings by following step 3.2 in How to connect your Office 365 of Outlook.com calendar.

Outlook_unavailable.png

Consent and admin approval

When connecting your calendar, you may encounter a message about requiring admin approval, permissions, or consent.

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If you need approval, work with your IT admin to grant the relevant permissions in Microsoft. To learn more about consent in Azure Active Directory, view Microsoft's: