How to cancel, reschedule, and make changes to an event

IN THIS ARTICLE:

 

Canceling an event

To cancel a pending event, locate it under the Scheduled Events tab on your Home page. Click Details to expand, then select the Cancel button. Calendly will give you the option to add a short message to be included in an email notification informing the invitee of the cancellation.


Once finalized, the canceled time will be freed up in both calendars. Invitees can cancel an event using the cancellation button in the confirmation and reminder notifications they receive.

 

Rescheduling an event

If you know your invitee's availability, reschedule from the Scheduled Events tab on your Home page. Find the event, expand the details and click Reschedule. Once a new time is confirmed, both you and your invitee will be notified of the changes.


changes2.png


Unsure of your invitee's availability? Cancel the original event and re-share your Calendly link in the cancellation message. Invitees can reschedule at any time from within their confirmation email, or by declining a calendar invitation.

 

NOTE: If you are rescheduling a round robin event, make sure to NOT use the link from the original invitation. That link is for the the invitee ONLY, and using it might not select the correct host.

Edit the invitee limit for a group event

If a scheduled group event reaches the invitee limit, visit the Scheduled Events tab on your Home page to allow more people to sign up. Remove or reschedule someone who is already attending, or increase the limit for this specific event. 


To update the invitee limit for meetings scheduled moving forward, open the group event from your Event Types tab on your Home page and visit the What event is this? section. Enter the maximum number of invitee spots you want to offer for the event.

Screen_Shot_2021-03-19_at_10.33.26_AM.png

You can also choose to display remaining spots so invitees can see the number of spots left for each time slot on the event booking page.

 

Was this article helpful?
396 out of 1029 found this helpful