How to map Routing Form responses to a lead record in Salesforce

1. 1. From your Salesforce Flows list, select the CreateRoutingFormLeadTemplate flow template.
   2. Select Save As in the top right-hand corner. 
   3. Name the flow by creating a Flow Label. 
   4. Select Save. 
   5. Navigate back to the Salesforce Flows list. 
   6. Select the newly saved/created flow. 
   7. Activate the flow by selecting Activate in the top-right hand corner.
      
      

Once you have created a copy of the CreateRoutingFormLeadTemplate flow template, it's time to customize your flow. 

1. From the flow, create a new Loop element after the Email Exists? Decision and before the Get Contact element.
   
   
   
   • Use the Current_Questions_Answers collection variable. 
     
     
2. Create a Decision element and make an outcome for each question you would like to have mapped. 
   • Resource: Current Item from Loop [Your Loop].Calendly__Question__c
   • Operator: Equals 
   • Value: [Question Text]
     
     
3. For each outcome in the Decision element, create an Assignment element to assign the answers to a variable. 
   • Variable: [Text Variable]
   • Operator: Equals 
   • Value: Current Item from Loop [Your Loop]. Calendly__Answer__c
     
     
   • Your loop should look something like this: 
     
     
4. Map the new variables to your Lead record. 
   • Edit the Create New Lead record element and assign the variables to their respective fields in the Lead. 
   • If you would like to update an existing lead, you will need to add an additional step. 
5. Save all changes.